About this role
Job summary Do you have a strong administrative background, ideally within Estates, Facilities or a similar operation environment? If so, join Elysium Healthcare as the Estates Help Desk Administrator & Coordinator. As the Estates Help Desk Administrator & Coordinator you will provide comprehensive administrative and system support to ensure the smooth and efficient running of the Estates department. The role is central to maintaining accurate records, managing the flow of information, and ensuring compliance with operational and financial processes. You will support the Estates team in coordinating maintenance activities, processing invoices, and providing responsive service to Elysium sites and external partners. As the Estates Help Desk Administrator & Coordinator, you will: Provide day-to-day administrative support to the Estates team and help desk function. Maintain and update the CAFM (Computer Aided Facilities Management) system, including logging jobs, updating status reports, and maintaining accurate PPM (Planned Preventative Ma
Main duties of the job Do you have a strong administrative background, ideally within Estates, Facilities or a similar operation environment? If so, join Elysium Healthcare as the Estates Help Desk Administrator & Coordinator. You will provide comprehensive administrative and system support to ensure the smooth and efficient running of the Estates department, maintaining accurate records, managing information flow, and ensuring compliance with processes. Support the Estates team by coordinating maintenance activities, processing invoices, and providing responsive services to sites and partners. Responsibilities include updating the CAFM system, tracking invoices, producing reports, responding to queries, supporting data entry, and improving processes. Successful candidates need experience with helpdesk and estates departments, proficiency in CAFM and ERP systems, strong organizational skills, and experience in a multi-sited organization. Excellent communication and attention to detail are essential.
About us Elysium Healthcare believes in taking care of those who care for others, offering a benefits package supporting wellbeing, growth, and future security. Benefits include an annual salary of £28,000 to £30,000, 33 days of leave including bank holidays, career development opportunities, access to Ely-Vate Rewards & Benefits platform, and a Blue Light Card for discounts. They provide life assurance, financial wellbeing support, a 24/7 GP service, enhanced maternity package, and pension contributions. Elysium Healthcare operates over 80 services in England and Wales, employing over 8,000 staff, and is part of Ramsay Health Care's global network. As a Disability Confident employer, Elysium ensures recruitment is inclusive and accessible and requires staff understanding of safeguarding responsibilities. All candidates will undergo a DBS disclosure process.
Job description Job responsibilities
Do you have a strong administrative background, ideally within Estates, Facilities or a similar operation environment? If so, join Elysium Healthcare as the Estates Help Desk Administrator & Coordinator.
As the Estates Help Desk Administrator & Coordinator you will provide comprehensive administrative and system support to ensure the smooth and efficient running of the Estates department. The role is central to maintaining accurate records, managing the flow of information, and ensuring compliance with operational and financial processes.
You will support the Estates team in coordinating maintenance activities, processing invoices, and providing responsive service to Elysium sites and external partners.
As the Estates Help Desk Administrator & Coordinator, you will:
Provide day-to-day administrative support to the Estates team and help desk function. Maintain and update the CAFM (Computer Aided Facilities Management) system, including logging jobs, updating status reports, and maintaining accurate PPM (Planned Preventative Maintenance) schedules. Process and track invoices on the Unit4 system, ensuring timely and accurate submission, coding, and approval. Produce, update, and maintain spreadsheets and Word documents to support estates operations, compliance tracking, and reporting. Respond to and resolve queries from Elysium sites, escalating issues where appropriate to Estates management. Support the management team with data entry, document control, and report generation to ensure accurate performance and audit records. Coordinate communication with internal teams and external contractors to ensure efficient maintenance scheduling and task completion. Contribute to continuous improvement within the Estates function by identifying process efficiencies and supporting implementation. Provide general administrative cover and support to the wider Estates function as required. To be successful in this role, you will have:
Previous experience working at a Help desk and within an estates department (D) Experience using CAFM systems Experience using ERP systems, such as Unit4 Experience working in a multi-sited organisation, with Estate support requests coming from various departments and staff Strong administrative background, ideally within Estates, Facilities, or a similar operational environment Proficiency in Microsoft Office (Excel, Word, Outlook) Excellent attention to detail and accuracy in data entry and document management Strong organisational and time management skills with the ability to handle multiple priorities Clear and professional communication skills, both written and verbal Knowledge of the estates functions and healthcare sector What You’ll Get
At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
Annual base salary of £28,000 to £30,000 The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future Onsite free parking About us:
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Person Specification
Qualifications Essential
Previous experience at a help desk and within an estates department. Experience using CAFM systems and ERP systems like Unit4. Experience in a multi-sited organization, with estate support requests from various departments. Strong administrative background ideally within estates or a related environment. Proficiency in Microsoft Office (Excel, Word, Outlook). Attention to detail and accuracy in data entry and document management. Strong organizational skills and ability to manage multiple priorities. Professional communication skills, both written and verbal. Knowledge of the estates functions and healthcare sector.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Elysium Healthcare
Address Elysium Healthcare
Wolverhampton
WV73AU
United Kingdom
Employer's website https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)