About this role
Job summary
Due to increased activity we have a number of exciting roles available within bank. Does flexibility in your work hours appeal to you? Are you available to work a minimum of 6 weeks over a 6 month period (on average)?
We are seeking candidates to provide secretarial support within various departments across the Trust.
The main duties of the role include; secretarial and administrative support within various Trust wide departments, to receive confidential and sensitive information, engaging with patients, relatives, staff or external stakeholders and to support the department in a variety of administration tasks.
Main duties of the job
Dependent upon your skills and experience, you could be asked to work anywhere within the Trust. No two assignments will be the same, and can vary from working from one day in a department up to covering a placement of several weeks.
Duties will include:
To provide full secretarial and administrative support to the on a temporary basis to cover the ongoing operational work within the assigned Division / Department. To work flexibly and sensitively with other disciplines both on and off the QVH site. To provide and receive confidential and sensitive information written, aural or verbal, to be exchanged with patients/clients, relatives, staff or external parties. To support the review and manage the patient pathway to ensure all RTT targets are met, escalating concerns when they arise. To communicate sensitively and appropriately with patients suffering from serious illness. Important information about your application formAn application form is the first time we will get to know what experience you have had, what you want to do and what you can bring to QVH.
As the first part of the shortlisting process we will be evaluating the quality and content of your personal statement, giving examples and evidence where possible against the essential criteria in the attached Job Description.
About us
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.
At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Job description Job responsibilities
To provide full secretarial and administrative support to the on a temporary basis to cover the ongoing operational work within the assigned Division / Department.
To work flexibly and sensitively with other disciplines both on and off the QVH site.
To provide and receive confidential and sensitive information written, aural or verbal, to be exchanged with patients/clients, relatives, staff or external parties.
Person Specification
Qualifications Essential
Numeracy and literacy qualifications to A-level or NVQ/QCF level 3 standard RSA / OCR level III or able to demonstrate equivalent skill
Experience Essential
Significant experience in secretarial / administration in a medical setting Knowledge of Access/Patient Administration systems
Desirable
Digital Dictation
Skills Essential
Accurate audio typing of 60 words per minute or more Excellent keyboard skills Proficient use of computers and software packages, including the knowledge of databases and spreadsheets
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Queen Victoria Hospital NHS Foundation Trust
Address Non Clinical Bank
East Grinstead
RH19 3DZ
United Kingdom
Employer's website https://www.qvh.nhs.uk/ (Opens in a new tab)