About this role
Job summary
Full-time (37.5 hours per week). Part-time and/or flexible working may be considered.
Interview date:Wednesday 1st July 2026
We are excited to recruit to the post of Social Prescribing Link Worker for the East Herefordshire Primary Care Network (PCN). This role will provide personalised support to patients, helping them to connect with services that can meet their non-clinical needs.
The post-holder will work as part of our multi-disciplinary PCN Wellbeing Team, which includes another Social Prescriber, Health and Wellbeing Coach, Frailty Occupational Therapists and Safeguarding Care Coordinators.
This is a vital role within the PCN, and the post-holder will support a variety of patients, including frail patients and those at risk of health inequalities. They will work closely with patients to understand their individual needs and develop a plan together to improve their health and wellbeing, building social connections and resilience
The successful applicant will primarily support Colwall Surgery and Ledbury Health Partnership. The role will include working with patients at those practices and a variety of locations in the community, as well as some remote work from home.
The successful applicant may also be required to support and work from other GP practices in the East Herefordshire Primary Care Network, including Nunwell Surgery and Cradley Surgery.
Main duties of the job
Key duties of this role include:
Undertake holistic assessments of patients circumstances to determine the nature and extent of their non-clinical needs, co-designing relevant actions with these patients and ensuring maximum engagement in improving health and wellbeing.
Introduce or reconnect people to community groups and statutory services.
Develop and maintain excellent partnership working relationships with a wide range of statutory and voluntary sector organisations to support the delivery of joined up and coherent service provision.
Work with practices and the wider PCN team to proactively target local health inequalities and those experiencing poorer health outcomes.
Please see the attached Job Description for a more comprehensive description of job duties.
About us
The East Herefordshire PCN includes Colwall Surgery, Cradley Surgery, Ledbury Health Partnership and Nunwell Surgery.
This beautiful part of the county borders Worcestershire and Gloucestershire, within easy reach of the M50 and in the shadow of the Malvern Hills Area of Outstanding National Beauty. Our PCN is forward-looking with strong relationships between practices and community providers.
Herefordshire General Practice and Primary Care Networks are supported by the GP Federation (Taurus Healthcare) to enable the best of local services and the benefits of at-scale working.
At Taurus Healthcare we strive to create a diverse, inclusive workplace, and welcome applications from candidates from all backgrounds including those from Military Veterans and family members of serving personnel.
Taurus Healthcare offer many employee benefits, such as:
Access to a generous NHS pension scheme with 23.78% employer contribution.
33 to 38 days annual leave entitlement, including bank holidays, depending on service (pro rata for part-time staff).
Access to an extensive Employee Benefits Programme (Vivup) offering:
24/7 access to counselling services
Salary sacrifice scheme for cars and bikes
Access to a wide range of discounts from national retailers
Access to the Blue Light extensive discount scheme.
Due to current licence limitations, visa sponsorship is not available for this position. Applicants must already hold the right to work in the UK.
Job description Job responsibilities Undertake holistic assessments of patients circumstances/issues to determine the nature and extent of their non-clinical needs, co-designing actions with these individuals once support needs have been identified ensuring maximum engagement in improving health and well-being.
Ensure countywide provision of support in communities to reduce the need for health, social care and community safety interventions.
Use an agreed framework and relevant tools to complete an initial assessment with a patient and develop a plan with them to improve their health and wellbeing building social capital, connections, and resilience.
Provide patients with a coordinated experience of care; proactively promote patient choice and control, fostering an ethos of empowerment, independence and resilience.
In partnership with key stakeholders, co-produce simple personalised care and support plans to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes.
Introduce or reconnect people to community groups and statutory services.
Deliver group sessions targeting patients with particular health needs, to reduce health inequalities and improve health outcomes.
Develop and maintain relationships with individuals who are experiencing the greatest inequalities.
Develop and maintain excellent partnership working relationships with a wide range of statutory and voluntary sector organisations to ensure the delivery of joined up and coherent provision.
Work with practices and PCN areas to proactively target local health inequalities and those experiencing poorer health outcomes.
Develop and maintain effective and positive relationships with referral partners and stakeholders including health, voluntary, social and education resources, attending relevant meetings as necessary.
Work in partnership with all voluntary and community organisations to develop an excellent knowledge of opportunities and resources available and to maintain a database of resources to support the social prescription menu.
Ensure information on sources of voluntary and community support is always up to date and of a quality standard to enable effective and accurate signposting and linking of individuals with services.
Act as an advocate and champion for the social prescribing service across the PCN, the public, and professionals through outreach and communication mechanisms.
Gather and share good practice on Social Prescribing services.
Participate in the on-going development, monitoring and evaluation of the programme.
Provide information upon request, regular reports and updates on progress to the PCN manager and the wider PCN team using tools such as Patient Activation Measure, detailing the progress of the service.
Provide accurate and professional feedback to referrers upon request including GPs, Health Professionals and other statutory and/or voluntary sector agencies.
Support patients to access information from a variety of VCSE sources to improve their ability to self-care.
Provide a high level of customer service at all times and a positive experience for anyone accessing Social Prescribing services.
Share relevant resources, information, knowledge and good practice in relation to Social Prescribing with colleagues.
Be efficient, responsible and maintain a high level of personal organisation; keeping timely, accurate and appropriate records, effectively managing calendars and diaries for patient appointments, and undertaking various other administration and organisational tasks as and when required.
Work within a framework of safeguarding, equal opportunity and confidentiality.
Comply with all organisational and departmental policies and procedures to include internal and external quality assurance process.
Participate in and actively contribute to individual supervision, professional development, mandatory and statutory training and team meetings; attend all staff meetings and organisational events as required.
While the job description provides the main duties and responsibilities for the position, it is not definitive, and employees are expected to carry out any additional duties compatible with their skills and abilities.
The above may be subject to change and alteration from time to time with the prior agreement of the job holder.
Person Specification
Experience Essential
Experience of working in the Community to improve health and wellbeing
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Taurus Healthcare Limited
Address Ledbury Health Partnership
Market Street
LEDBURY
Herefordshire
HR8 2AQ
United Kingdom
Employer's website https://www.herefordshiregeneralpractice.co.uk (Opens in a new tab)