About this role
Job summary
Role OverviewYou will be responsible for providing a wide range of secretarial and administrative duties, including PA support to Practice Partners and GPs, and administrative support to the wider multidisciplinary team. This includes the timely processing of clinical information (both electronic and hard copy) and liaising with internal and external services such as secondary care and community providers using the Electronic Referral Service (ERS).
Main duties of the job
Key Responsibilities
Typing clinical letters, reports and associated documentationProcessing referrals efficiently via ERSLiaising with hospitals, community services and other agenciesManaging enquiries in an effective and professional mannerMaintaining accurate referrals and patient recordsScanning and attaching documents to patient healthcare recordsInputting data and read coding on SystmOneProcessing SARs, insurance reports, solicitors letters and DVLA formsAnswering incoming phone calls and handling requests appropriatelySupporting clinicians and Practice Partners with administrative and PA dutiesProducing meeting agendas and minutes when requiredSupporting reception and providing cover when neededParticipating in audits and practice searches as requestedMaintaining a clean and organised working area
About us
About UsLaindon Medical Group is a busy and patient-focused GP practice committed to delivering high-quality care. Our mission is to offer the highest standards of care, listen to our patients views and needs, and ensure all staff are trained and supported to contribute to the smooth and safe running of the practice.
We are looking for an experienced and motivated Medical Secretary to join our multidisciplinary team.
Job description Job responsibilities
About UsLaindon Medical Group is a busy and patient-focused GP practice committed to delivering high-quality care. Our mission is to offer the highest standards of care, listen to our patients views and needs, and ensure all staff are trained and supported to contribute to the smooth and safe running of the practice.
We are looking for an experienced and motivated Medical Secretary to join our multidisciplinary team.
Role OverviewYou will be responsible for providing a wide range of secretarial and administrative duties, including PA support to Practice Partners and GPs, and administrative support to the wider multidisciplinary team. This includes the timely processing of clinical information (both electronic and hard copy) and liaising with internal and external services such as secondary care and community providers using the Electronic Referral Service (ERS).
Key Responsibilities
Typing clinical letters, reports and associated documentationProcessing referrals efficiently via ERSLiaising with hospitals, community services and other agenciesManaging enquiries in an effective and professional mannerMaintaining accurate referrals and patient recordsScanning and attaching documents to patient healthcare recordsInputting data and read coding on SystmOneProcessing SARs, insurance reports, solicitors letters and DVLA formsAnswering incoming phone calls and handling requests appropriatelySupporting clinicians and Practice Partners with administrative and PA dutiesProducing meeting agendas and minutes when requiredSupporting reception and providing cover when neededParticipating in audits and practice searches as requestedMaintaining a clean and organised working areaEssential Skills & Experience
Previous experience as a Medical Secretary (primary care desirable)Confident user of SystmOneKnowledge of medical terminologyExcellent typing, IT and organisational skillsAbility to work independently and as part of a teamHigh level of accuracy and attention to detailUnderstanding of confidentiality and data protectionOur ValuesLaindon Medical Group is committed to:
Equality, Diversity and InclusionMaintaining a safe and healthy working environmentProtecting patient confidentialityContinuous quality improvementCollaborative teamwork and professional conductTraining & DevelopmentYou will receive a full induction and ongoing training. We actively encourage learning and development to support career progression and service improvement.
Person Specification
Knowledge and skills Essential
Good IT Skills Good interpersonal and communication skills SystmOne
Desirable
Read Coding experience
Qualifications Essential
GCSE grade A to C in English and Maths
Experience Essential
Previous experience as a Medical Secretary Experience in Primary Care Experienced in using SystmOne
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Laindon Medical Group
Address Laindon High Road
Basildon
Essex
SS15 5TR
United Kingdom
Employer's website https://www.drmarshallandpartnerslaindonhc.nhs.uk/ (Opens in a new tab)