About this role
Job SummaryThe Training Coordinator coordinates technical and non-technical training programs for the Technical Operations organization. Provides support in the safe and efficient operation of the vast complex network of systems required for the world's largest air traffic control and navigation system. Incumbent reports to the Operations Support Manager with the Indianapolis Operations Support Staff (WCP41).
QualificationsTo view the complete qualifications standard, applicants should reference-U.S. Office of Personnel Management Group Coverage Qualification Standard for Miscellaneous Administration and Program Series, 0301: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/miscellaneous-administration-and-program-series-0301/ To qualify for this position at the FV-H level, candidates must have one year of specialized experience equivalent to FV-G, FG/GS-10/11 level that is typically in or related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform in this position. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. H-Band Specialized Experience may include but is not limited to experience: experience in evaluating, tracking, and reporting data; and preparing and reviewing reports and/or contractual documents. To qualify for this position at the FV-I level, candidates must have one year of specialized experience equivalent to FV-H, FG/GS-12 level that is typically in or related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform in this position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization. I-Band Specialized Experience may include but is not limited to experience: Coordinating technical and non-technical training programs; evaluating, tracking and reporting employees' training and certification status on systems and services that support the National Airspace System (NAS); and compiling, tracking, and analyzing data to ensure compliance with policies and procedures. Applicants must include examples of specialized experience in their work history. Qualification requirements must be met by the closing date of this vacancy announcement. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each Knowledge, Skills and Abilities (KSA), in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.
Major DutiesDuties at the H-Band Level: The Training Coordinator assists with managing the non-technical training program, which includes administrative, hazardous material, logistics, managerial, office automation, safety, and human relations courses. All duties of the Training Coordinator are directly related to ensuring employees within the Technical Operation organizations are trained properly, and their qualifications and certifications, where applicable, are documented correctly. Performs multiple and varying assignments under the limited direction of a manager, project/program manager, team leader, or more experienced professional. Acts as an individual contributor and/or member of a team and may perform some leadership functions for small projects/programs or other work activities. Maintains knowledge of FAA training requirements, polices and processes. Demonstrates considerable independence in planning time and assisting the Senior Training Coordinator plan and use assigned resources to accomplish projects/programs/activities. Ensures all prerequisite training, enrollment and pre-course counseling forms are completed in a timely manner. Consults with the coordinator or manager to identify training needs and translate them into training opportunities and/or training plans. Applies experience and advanced knowledge to plan and accomplish assignments. Assignments may require knowledge and experience working across functional and/or organizational lines. Typical assignments may include: compiling, tracking and analyzing data to ensure compliance with policies and procedures; providing guidance to less-experienced professionals in day-to-day operations; identifying, analyzing, and recommending solutions for complex/difficult problems; and recommending improvements to systems and processes. Collaborates, with the coordinator and management to develop comprehensive training material for non-technical training required to meet current needs which cannot be satisfied by training available from within the FAA, computer-based instruction mode, or out-of-agency. Reviews, evaluates, advises, tracks, and reports employee's training and certification status on systems and services that support the National Airspace System (NAS). Ensures the coordinator and management are kept apprised of the organization's non-technical and technical training needs and trends. Resolves most problems and work issues without the assistance of a manager, project/program manager, team leader, or more experienced professional. Develops and recommends approaches to address current and anticipated problems and issues. Works with management and/or more experienced professionals to solve problems. Duties at the I-Band Level include the above as well as the following: The Senior Training Coordinator provides oversight of all technical and non-technical training programs for the Technical Operations organization. Performs multiple, varying, and complex assignments under the minimal direction of a manager, project/program manager, team leader, or more experienced professional. Maintains advanced knowledge of FAA training requirements, policies and processes. Identifies, plans, and organizes available resources to accomplish projects/programs and activities. Consults with managers to identify training needs, translate them into training opportunities, and make recommendations on areas needing improvement. Established policies/procedures provide guidance for most assignments but allow considerable discretion for employee to select the most appropriate approach(es) or develop new approaches. Assignments regularly require interpretations of internal and external policies and extrapolations from precedents. Work is rarely reviewed, typically through status reports and at project completion, to ensure policy compliance and alignment with the requirements of projects and/or other work activities.RequirementsWe are not accepting applications from noncitizens.