About this role
Job SummaryThis position is assigned to the Non-Appropriated Fund (NAF) Fleet Readiness Branch; Fleet and Family Readiness (FFR) Programs; Commander, Navy Installations Command (CNIC). Incumbent performs a variety of duties in support of the Auto Skills Center and is responsible for the proper utilization and maintenance of tools, equipment and materials.
QualificationsQualification Requirements: Three (3) months of general experience OR high school graduation (or GED/equivalent). General Experience: any type of work that demonstrates the applicant's ability to perform the work of the position. Qualified candidates will also be rated and ranked by the following Knowledge, Skills and Abilities (KSA's) to determine order of referral: Knowledge of the MWR department in order to answer customer questions and/or refer customers to the appropriate activity. Skilled in keyboarding to include operation of point of sale systems as well as desktop computers. Ability to read and comprehend in order to adhere to published rules, regulations, standard operating procedures, checklists, and other guides. Ability to perform basic custodial tasks (e.g., sweeping, mopping, vacuuming, wiping, dusting, etc.). Ability to identify customer needs, deliver expected service and/or resolve routine customer issues. Ability to communicate effectively both orally and in writing.
Major DutiesPerforms assigned duties and provides necessary services to authorized patrons, including general information and support of recreation programs. Provides information concerning facilities and operation. Ensures adherence to regulations, safety and security procedures. Assists in maintaining routine reports and/or performs clerical, custodial and/or general maintenance duties. Performs numerous functions in support of recreation program delivery to include inventory control, equipment inspection, restocking, point of sale system operation and cash handling. Operates a cash register, Point of Sale (POS) system, processes product or service transactions including equipment loan, rentals, resale, and program registration; receives payments and makes change. Greets patrons in person, answers the telephone, takes messages, handles customer requests, makes referrals to the appropriate staff member. Provides support for recreation event set up and break down. Performs other related duties as assigned.