About this role
Job summary
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is looking for organised, proactive and people-focused individuals to join our Planning Team as Resource Planners.
This is a key operational support role, helping to ensure the right people are in the right place at the right time to support safe, effective patient care across our services.
As a Resource Planner, you will work closely with operational managers and frontline teams to coordinate staffing, manage rotas and support workforce planning activity using the Trust's workforce management systems. You will play an important role in maintaining service delivery, ensuring staffing levels are effectively planned whilst balancing staff wellbeing, annual leave, training abstractions and operational demand.
This is a fast-paced role where no two days are the same, requiring excellent communication, problem-solving and organisational skills.
Main duties of the job
The post holder will support the effective planning and rostering of operational and non-operational staff across a designated area of the Trust.
Key responsibilities include:
Creating and maintaining staff rosters using the Trust workforce management system Allocating staff to duties in line with operational demand and service requirements Managing annual leave, training abstractions, sickness and other staffing changes Supporting compliance with Working Time Regulations and Agenda for Change terms and conditions Acting as a first point of contact for staff queries relating to scheduling and planning Producing reports and workforce information for operational management teams Supporting rota redesign and flexible working arrangements where required Working collaboratively with operational leaders to support safe staffing and service delivery
The role requires the ability to work under pressure, prioritise competing demands and maintain accurate records within a busy operational environment
About us
Option to join NHS pension scheme A minimum 27 days' holiday each year, increasing after 5 years' service. Personal and professional development and training opportunities. Salary Sacrifice schemes for cars or push bikes. Access to occupational health and counselling services. Award winning wellbeing hub Access to NHS discounts, offering NHS employees a range of money-saving deals. Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.
Job description Job responsibilities
The Resource Planner role is responsible for supporting the administration and coordination of staffing and rota management within an agreed operational or business area.
You will:
Accurately maintain workforce records and staffing information Allocate staff resources effectively to support operational performance Ensure staff hours, abstractions and annualised hours are monitored and recorded appropriately Liaise with managers and HR colleagues regarding staffing matters and workforce changes Provide guidance and support to staff on scheduling-related queries Support the implementation of new rota patterns and workforce initiatives Produce reports and workforce data to support decision-making
The successful candidate will need to demonstrate strong communication and organisational skills alongside the ability to work independently and collaboratively within a busy team environment.
Person Specification
Qualifications Essential
English and Maths at level 2 and or equivalent NVQ level qualification.
Knowledge Essential
Working knowledge of Microsoft Office suite of products Knowledge of administrative and budgetary processes Good understanding of demand/resource planning principles.
Desirable
Knowledge of scheduling processes in the ambulance service context. Knowledge of NHS Agenda for Change and Working time Regulations
Experience Essential
Experience of team working environment and ability to work with others towards shared goals. Ability to work to a deadline, defining and delivering against key objectives
Desirable
Experience of working with staff and managers at all levels within an organisation Experience of working with workforce management systems.
Skills Essential
Good written, verbal and non-verbal communication, inter-personal and organisational skills, with the ability to work unsupervised at times and problem solve when required.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name SECamb
Address Medway MRC
Medway
ME8 6PL
United Kingdom
Employer's website https://www.secamb.nhs.uk/ (Opens in a new tab)