About this role
Job summary
The Coastal Primary Care Network comprising of the GP practices in Teignmouth & Dawlish have a vacancy for a full time Pharmacy Technician. We are seeking an enthusiastic individual to join our established team of Pharmacists and Pharmacy Technicians and would welcome applications from those with experience or newly qualified. You will have the full support of the Clinical Directors and will work closely with all our clinicians and our PCN Pharmacist & Primary Care teams.
There will be significant patient contact, answering queries, conducting medication reviews and creating pharmaceutical care plans; this will be Practice based and domiciliary working. This is an exciting opportunity due to the variety of the role and scope to make it your own and for your personal and career development.
If you have experience within Primary Care that would be beneficial, but not essential. It is more important that you have the right transferrable skills and experience, have exceptional attention to detail, excellent communication skills and are passionate about patient care and wellbeing, as well as inspired by the wider NHS plans and opportunities. If you have a flexible approach and are resilient, calm under pressure with a teamwork mentality and a good sense of humour then we cant wait to hear from you.
It is a requirement of the role that you have either completed the CPPE Pathway for Pharmacy Technicians or ae willing to undertake this as part of the role.
Main duties of the job
To support the Clinical Pharmacist to ensure the delivery of safe, effective and efficient systems for repeat prescribing, repeat dispensing, medicines optimisation, reducing medicines waste and maximising patient outcomes.
The role may also include training and development of practice based prescribing coordinators and administrators to support improved co-ordination and effective pharmacy administration within general practice, especially with relation to repeat prescribing systems and processes.
About us
Based in the vibrant seaside town of Teignmouth, Channel View offers the perfect blend of professional challenge and exceptional quality of life. With beaches, coastal walks, the South West Coast Path, and easy access to Exeter, Dartmoor and the wider Devon countryside, this is an ideal location to balance a fulfilling career with a stunning environment.
Channel View Medical Group is a multi disciplined team, lead by 4 GP Partners and one managing Partner, with sites at Teignmouth, Shaldon, Bishopsteignton and Chudleigh.
For those considering applying, we welcome an informal visit to the Practice for an opportunity to meet the current post-holder and to gain a better understanding of the role and the team. For more information or to arrange a visit, please contact Natalie Prowse on 01626 774656 or at [email protected]
Job description Job responsibilities
To undertake medicines reconciliation in accordance with practice protocols and to update patients medical records / prescribing accordingly.
To support the achievement of the practices prescribing Quality and Outcomes Framework targets.
Working with the Clinical Pharmacist and Prescribing Co-ordinators to contribute to the review and development of repeat prescribing protocols / Standard Operating Procedures to improve the efficiency and effectiveness of repeat prescribing systems.
To provide advice to GPs, staff and patients in changes to prescribing to support the improvement of prescribing safety, quality and cost effectiveness.
To participate in medication audits.
To assist in the appropriate monitoring and management of prescribing budgets and to liaise with the medicines management team at the Devon CCG.
To prepare evidence-based resources and information to support the implementation of rational cost-effective prescribing.
To support the Clinical Pharmacist to provide medication reviews, patient information leaflets, medicine awareness; and to undertake community visits as appropriate.
To take a proactive approach to the safe handling of prescriptions, including assessment of risk and making recommendations for improvement.
To respond to medication queries from patients and staff in a professional manner referring to the appropriate GP in accordance with practice protocols.
To advise on the sourcing and safe management of medicines as appropriate.
To advise on the sourcing and safe management of medicines as appropriate.
To advise on the sourcing and safe management of medicines as appropriate.
To assist in the submission of claims for personally administered drugs as required.
Be responsible for the organisation, planning and of own workload to meet set deadlines.
Responsibility for administration
Taking messages and passing on information as appropriate.
Computer data entry/data allocation and collation, processing and recording information in accordance with practice procedures.
Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals and providers.
Helping to maintain a positive, patient focused culture.
Any other duties commensurate with this position. Duties will vary from time to time under the direction of the Partners / Practice Manager dependent on current and evolving practice workload and staffing levels.
Patient services
To provide medication review services to patients via clinics in the practice, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care.
To present at patient group meetings or other appropriate events to give advice on the appropriate use of medicines.
To produce patient information leaflets and posters and run medicine awareness projects throughout the year.
To prepare evidence-based resources and information to support the medicine management team and all other relevant health professionals in the implementation of rational cost-effective prescribing.
To help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing.
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members.
Communicate effectively with patients and carers.
Recognize peoples needs for alternative methods of communication and respond accordingly.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:
Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Actively reporting of health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
Undertaking periodic infection control training (minimum annually)
Reporting potential risks identified
Confidentiality while seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Person Specification
Physical Effort Essential
Work in the office environment including periods based at work station, computer / keyboard skills and dealing with distractions and interruptions.
Emotional & mental effort Essential
Work autonomously and manage their own area and workload. Have periods of working independently in isolation Require high levels of motivation and a positive approach. Require a high standard of written and oral presentation skills. Continued commitment to improve skills and ability in new areas of work Knowledge of audit and research Self-motivated, able to work collaboratively and independently
Experience Essential
Experience of prescribing systems Ability to work under pressure in a busy environment Ability to work as part of a team
Desirable
People management
Specific skills Essential
Teaching skills Good IT skills Excellent communication skills, both verbal and written Good organisational & time management skills
Desirable
Understanding of clinical governance and risk management Awareness of PCN guidance.
Qualifications Essential
Registered with the GPhC as a Pharmacy Technician Evidence of CPD
Desirable
Medicines Reconciliation Certificate or equivalent
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Channel View Medical Group
Address Channel View Medical Group
3 Courtenay Place
Teignmouth
Devon
TQ14 8AY
United Kingdom
Employer's website https://www.channelviewmedicalgroup.nhs.uk/ (Opens in a new tab)