About this role
Job summary
The Business Administration Co-ordinator for the LD FOLS will provide high level administration support to the Learning Disability Forensic Outreach and Liaison Service team based in Dartford.
The team is friendly, supportive and work well as a team. The role is varied and interesting but does require excellent time management, organisational skills and the ability to adapt ways of working to meet the needs of the service and the patient cohort.
The post holder will be caring, empathetic, supportive and strive to continually improve and innovate to ensure that the team is able to provide the best care for patients.
The challenges of the role are that things can change quickly and the day you have planned may end up being very different.
Main duties of the job
The Job Description will provide you with the range of duties covered for this role.
We are looking for someone who is forward thinking and proactive with the ability to adapt to changes, which sometimes can be without notice.
The Business Administration Co-ordinator for the Learning Disability and/or autist Forensic Outreach Liaison Service (FOLS) will work closely with the LD FOLS Manager and the Consultant Psychiatrist and the wider team.
The role is varied, comprising of routine administration duties, overseeing key performance indicators and providing data and support to help the team remain compliant.
Liaising and working with internal and external colleagues as well as being a first point of contact for patients.
The role is varied and interesting but does require excellent time management, organisational skills and the ability to adapt ways of working to meet the needs of the service and the patient cohort.
The post holder will be caring, empathetic, supportive and strive to continually improve and innovate to ensure that the team is able to provide the best care for patients.
The challenges of the role are that things can change quickly and the day you have planned may end up being very different.
About us
We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.
Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.
Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.
The High-Cost Area (HCA) allowance, also referred to as London Weighting is a payment made to employees who work in London and the surrounding areas.
As this post is based in Dartford, Gravesham or Swanley, the successful applicant will receive an additional payment each month.
5% of basic salary, subject to a minimum payment of £1,346 per year and a maximum payment of £2,270 per year (the agreed annual amount will be divided into 12 equal amounts and paid monthly) (2026/27 figures)
Job description Job responsibilities
The role is working for the LD FOLS team based in Please see the attached JD which details the job description and main responsibilities.
Person Specification
Training Qualifications and Registration Essential
NVQ Level 3 in Business Administration (or equivalent experience) GCSE in Maths and English or equivalent (or equivalent )
Desirable
Leadership or supervisory experience
Knowledge and Skills Essential
Strong organisational and prioritisation skills Understanding of data quality and governance requirements Ability to manage workload pressures Effective communication skills Ability to work independently within defined parameters Excellent customer service Excellent keyboard skills for accuracy and speed Ability to interact with colleagues and clients courteously Maintain confidentiality
Desirable
Understanding of NHS systems and operational structures
Experience Essential
Experience working within an office or healthcare administrative environment Experience supervising or coordinating staff Intermediate experience of using IT systems for data document management and reporting. Has an understanding of how to adapt communication for the needs of the person.
Desirable
Experience in service improvement or change initiatives. Has completed Easy Read training or equivalent
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Kent and Medway Mental Health NHS Trust
Address Greenacre Site, Dartford
Bow Arrow Lane
Dartford
DA2 6PB
United Kingdom
Employer's website https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)