About this role
Job summary
This is an exciting opportunity to join our Friendly professional administration Team at Dewsbury Hospital.
You will work as part of a multi skilled team providing a range of administration and clerical services.
Main duties of the job
Provide an efficient customer service dealing with enquiries from patients, carers, medical staff ,the multi disciplinary Team and General Practitioners.Effectively utilise the Trusts information systems.Arrange follow up appointments on the Trusts information systems as per standard operating procedures.General Receptionist duties.Telephone appointmentsMaintain departmental filing systems.
For a full list of the main duties of this role please refer to the job description and person specification.
About us We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield).
Committed to continuous improvement, we prioritise our people and values so we can deliver excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation.
We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion.
As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers,home electronics schemes, working carers support, carer-friendly policies, and more.
If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.
Job description Job responsibilities
Qualifications
Good general education to include GCSE or equivalent in English Language and Maths or equivalent/experience
Experience
Experience of working with filing systems Experience of good customer or patient care Work with IT systems
Knowledge and Awareness
Confidentiality Awareness of own limitations
Skills and Abilities
Keyboard skills Develop and maintain positive working relationships Demonstrate effective and clear written, verbal and telephone, communication skills Work with demanding workloads and prioritise tasks Maintain a safe working environment for self and others Willingness to take on tasks
Please refer to the attached job description and person specification to review the full requirements.
Person Specification
Qualifications Essential
Please click apply now to view the full person specification (there is no obligation to submit an application).
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Mid Yorkshire Teaching NHS Trust
Address Dewsbury District Hospital
Halifax Road
Dewsbury
West Yorkshire
WF13 4HS
United Kingdom
Employer's website https://www.midyorks.nhs.uk/ (Opens in a new tab)