About this role
Job summary
We are seeking an exceptional Director of Nursing and Quality to join our newly clustered Integrated Care Boards, bringing together Coventry and Warwickshire ICB and Herefordshire and Worcestershire ICB.
This is a pivotal, system wide leadership role with responsibility for driving improvements in quality, safety, patient experience and outcomes across a large and diverse population.
Reporting to the Chief Nursing Officer, you will be a key member of the executive team, providing strategic leadership and oversight of the quality agenda. You will ensure that all commissioned services are safe, effective and person centred, with robust systems in place to identify risk, drive improvement and deliver assurance.
This role offers a significant opportunity for a strong, credible and resilient nursing leader to operate at scale within a complex system, working within mature partnerships and further developing towards future Chief Nursing Officer roles.
Main duties of the job
What you will do
You will
Provide senior professional nursing leadership across the ICBsLead the strategic oversight of quality, safety, clinical governance and regulatory complianceDeliver robust assurance to the Chief Nursing Officer and ICB Boards on service quality and performanceAct as a visible system leader, working across providers, local authorities, partners and regulatorsDrive a culture of continuous improvement, learning and accountabilityInfluence commissioning and transformation decisions to improve outcomes and reduce inequalities
What we are looking for
We are looking for a strong and established leader who
Is a registered nurse with significant senior leadership experienceHas a strong track record in quality assurance and improvement, patient safety and clinical governanceIs confident operating at system and executive levelCan build trusted, effective relationships across organisational boundariesIs passionate about improving population health and reducing inequalitiesLeads with integrity, compassion, visibility and accountabilityThis role requires a minimum of three days per week on site, with cross-site working. Location will be agreed as dependent on service, operational and team requirements.
Coventry & Warwickshire and Herefordshire & Worcestershire ICBs are working together as a cluster with a shared management team. The ICBs recognise the value serving personnel, reservists, veterans, and military families bring to our business and encourage applications.
About us
Following recent clustering, CWHW ICB operates across two established systems, providing a unique opportunity to:
Strengthen leadership and assurance at scaleShare best practice and reduce variationImprove outcomes for diverse communitiesShape the future of commissioning across a complex system
CWHW ICB has an ambition to improve population health, tackle inequalities and deliver high-quality, sustainable care
The NHS is a world-renowned institution and an exciting place to work, offering both challenges and opportunities. We are a dynamic, forward-thinking organisation, committed to working with health and social care partners to deliver integrated, high-quality services and positive patient experiences
We offer a supportive, collaborative environment, enabling staff to reach their full potential and build rewarding careers. We promote a positive work life balance through a blend of regular workplace attendance and home working
Joining our inclusive and innovative team comes with a range of attractive benefits including
Employee Assistance programmes and access to a wealth of on-line health and wellbeing supportCompetitive NHS Pension SchemeComprehensive opportunities to learn new skills and to develop your careerGenerous holiday entitlement, which increases in line with service. There is also the opportunity to purchase additional leave
Please note we operate a 3-month probationary period for new appointments
Job description Job responsibilities
To provide strategic leadership and oversight of quality assurance, clinical governance and regulatory compliance across the ICBs, ensuring that all commissioned services deliver safe, effective and person-centred care. Working closely with the Chief Nursing Officer, system partners and regulators, the postholder will drive continuous improvement, proactively manage quality risks, and embed a strong culture of learning, accountability and high performance across the system.
Key Accountabilities
Hold strategic responsibility for the ICBs quality portfolio, including quality assurance and improvement, clinical governance, patient safety, safeguarding, infection prevention and control, and regulatory compliance.Lead the development and implementation of the ICBs quality assurance framework, ensuring alignment with national policy, regulatory requirements and local priorities.Oversee robust systems for monitoring, reporting and improving quality across all commissioned services in line with the Strategic Commissioning Framework.Provide strategic leadership for clinical governance, ensuring effective systems for incident management, safeguarding, risk identification and organisational learning.Ensure compliance with statutory and regulatory requirements, including CQC standards, NHS England frameworks and safeguarding legislation.Act as the ICBs senior lead for engagement with regulators, coordinating inspections, reviews and system improvement responses.Provide clear, evidence-based assurance to the Chief Nursing Officer and ICB Boards on the quality, safety and performance of services.Lead coordinated, multi-agency responses to serious incidents, safeguarding issues and emerging quality risks.Champion patient safety and experience, ensuring that feedback, complaints and lived experience drive continuous improvement.Lead implementation of the Patient Safety Incident Response Framework (PSIRF) and other national quality and safety initiatives.As a strategic commissioner our aim is to improve population health, reduce health inequalities and improve access to high-quality services. All ICB Directors will provide dynamic, visible leadership to deliver significant and sustained improvements in care and outcomes for the local population and will hold collective responsibility for
Using high quality data analysis, dialogue and expertise to inform decision making, target interventions and evaluate the success of commissioned services.Working collaboratively across the Integrated Care Systems (ICS) to commission integrated, person-centred services to best improve the health and wellbeing of the local population and reduce health inequalities.Contributing to and influencing provider collaboratives, place-based partnerships, and clinical leadership forums to ensure commissioning decisions are joined-up and co-produced.Promoting innovation and best practice, including the adoption of digital solutions, personalised care, and preventative models.Transforming the clustered ICB to deliver the draft Strategic Commissioning Framework.Provide on-call cover.As part of your application, please disclose if you have recently been in receipt of the Mutually Agreed Resignation Scheme (MARS) or Voluntary Redundancy. Please note that this information is collected solely for administrative purposes; it will not form any part of the selection process.
Person Specification
Qualifications Essential
Registered Nurse with an active NMC registration Educated to degree level or equivalent appropriate education and experience in relevant field
Experience Essential
Experience in applying continuous improvement methodologies (e.g. NHS IMPACT, Lean, QI) to drive service excellence Experience in co-designing services with patients, carers, and communities, especially underserved groups Experience using population health data, real-time analytics, and predictive modelling to assess service variation quality and user experience Experience in safeguarding governance, including oversight of statutory responsibilities and multi-agency working Experience of working in complex systems with multiple stakeholders, including the NHS, local authorities, VCSE sector, and communities Proven experience in clinical governance, quality assurance, and performance oversight across health and care services Experience in responding to external inspections and reviews Proven successful leadership and management of large multi-disciplined teams, in line with the NHS Leadership Competency Framework Experience of increasing staff engagement and motivation to improve performance Strong track record of partnership-building across health, care, public sector, voluntary or community sectors. Experience of working in complex systems with multiple stakeholders, including the NHS, local authorities, VCSE sector, and communities.
Knowledge and Skills Essential
Ability to assess and improve quality of care across dimensions of safety, effectiveness, and user experience Deep understanding of NHS quality standards, national frameworks (e.g. NHS Outcomes Framework, CQC domains), and statutory duties (e.g. safeguarding, duty of candour) An innovative approach and ability to inspire and enthuse others Well-developed interpersonal skills to command the respect of clinicians and managers as well as external stakeholders Evidence of holding to a clear strategy and set of values while responding appropriately to short term challenges and priorities Proactive, versatile and problem-solving approach Ability to seek and exploit opportunities to advance objectives Tenacious with demonstrable problem-solving skills, in the pursuit of objectives and maintaining personal credibility A demonstrable commitment to ensuring equality, celebrating diversity and promoting social inclusion within an organisation
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name NHS Coventry & Warwickshire Integrated Care Board
Address Parkside House
Quinton Road
Coventry
CV1 2NJ
United Kingdom
Employer's website https://www.happyhealthylives.uk/integrated-care-board/ (Opens in a new tab)