About this role
Job summary
An excellent opportunity has arisen within North Curry Health Centre to support the Primary Health Care Team.
We are a friendly Dispensing Practice with a list size of just over 4,000 patients.
Duties for the position include typing of all correspondence including letters, referrals and medical reports for insurers and solicitors. Arranging meetings and taking minutes, filing and retrieving medical records, processing incoming mail, liaising with patients and healthcare providers regarding patient referrals.
It would be preferable that applicants have previous medical secretarial experience including medical audio typing skills and an understanding of medical terminology.
It is desirable that the applicants have worked in a GP surgery and be familiar with the electronic referral booking system and GP clinical systems (ideally EMIS Web).
Interview date: TBC
Enquiries or an informal surgery visit welcome. Please contact the Practice Manager on 01823 490505 or email [email protected]
Main duties of the job
To provide a high quality and efficient general secretarial service to the Practice Manager, Doctors and Health Professionals involving word processing audio typing skills and general clerical work.
We are seeking a motivated well organised individual to join our team. For this role it is essential that you are reliable, flexible, have effective communication skills, excellent IT skills and enjoy working as part of a team. You should have a good level of general education with 3 GCSEs Grade A-C including English and Maths.
Please refer to the attached job description for comprehensive information regarding the responsibilities, qualifications, and expectations associated with the position.
About us
North Curry Health Centre is in a beautiful village between the Somerset Levels and the Blackdown and Quantock Hills. It is near to Taunton with its great rail and motorway links to the rest of the country and its excellent schools.
It is a 3 partner rural dispensing practice with a list size of just over 4,000 patients. We have a traditional caring ethos, but also embrace technology. The partners maintain personal patient lists and are keen to maintain continuity of care.
Job description Job responsibilities
The duties and responsibilities to be undertaken by members of the Practice administration team may include any or all of the items in the following list. Duties including those not on the list which are delegated from time to time, may be varied under the direction of the Practice Manager, dependent on current and evolving Practice workload and staffing levels:
To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memoranda, etc. in an accurate and quality manner. Requests EMIS tasks from Health Professionals. Following up of emails from outside clinical establishments. Emailing of Medical Examiner forms and completed MCCDs to Medical Examiners. Dealing with incoming AccRx messages on EMIS. Dealing with incoming emails from outside Health Professionals. Dealing of incoming referral documentation. To attend meetings and take minutes, where necessary. To retrieve medical records and assist the completion of medical/insurance records. To retrieve medical records and assist with the completion of SARs requests. Invoicing third parties on completion of medical/insurance reports. To receive appropriate incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others and dealing with appropriate queries. To provide appropriate clerical and administrative duties in line with the E-Referrals, Cinapsis and C-the signs referral systems. To provide appropriate clerical and administrative duties in line with the E-Referrals advice and guidance service. To provide cover for members of the secretarial team during periods of sickness and annual leave. Cervical Cytology inform declined/no longer appropriate cytology via computerised notifications. Attend monthly training session (last Thursday in the month 12.30 -4.00pm).
Person Specification
Qualifications Essential
Educated to GCSE level or equivalent.
Desirable
GCSE Mathematics and English (C or above). OCR/RSA Stage 3 typing or equivalent.
Personal qualities Essential
An understanding, acceptance and adherence to the need for strict confidentiality. Polite and confident. Flexible and cooperative. Motivated and forward thinker. High levels of integrity and loyalty. Sensitive and empathetic in distressing situations. Ability to work under pressure.
Skills Essential
Excellent communication skills (written and oral). Clear, polite telephone manner. Accurate with attention to detail and high standards of work. Strong IT skills, including audio typing, Office and Outlook. Effective time management (planning and organising). Ability to work as a team member and autonomously. Good interpersonal skills. Problem solving and analytical skills. Ability to follow policy and procedure.
Desirable
EMIS user skills.
Experience Desirable
Experience working as a medical secretary within a GP practice. Experience of working in a healthcare setting as a medical secretary.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name North Curry Health Centre
Address North Curry Health Centre
Greenway
North Curry
Taunton
Somerset
TA3 6NQ
United Kingdom
Employer's website https://www.northcurryhealthcentre.co.uk (Opens in a new tab)