About this role
Job summary
An excellent opportunity has arisen for an enthusiastic, self-motivated and committed individual to influence and contribute as part of the award winning Catering Services at University Hospital North Durham. The successful applicant will be working at kitchen level for the provision of beverages and meal services to patients within University Hospital North Durham. Successful applicants will be expected to display their ability to operate in a very bust environment whilst maintaining excellent levels of customer service and the ability to ensure that all patients are receiving good nutritional food.
The successful applicant will have :
Previous catering experience in a fast paced environment
Sound knowledge of food hygiene regulations
Demonstrate a can do attitude
Excellent communication and customer care skills
Level 2 Certificate in Food Hygiene
Main duties of the job
To work under the direction of the Food Services Manager in the preparatio of nutritious and appetizing meals for all patients, to the highest possible standards nutritional, temperature, quality, presentation, hygiene and safety
To be involved in the electronic patient meal ordering
Ensure high standards of food service, reheating of food and ensuring quality control process throughout.
To ensure temperature monitoring and recording of all reheating of food in accordance with standards as laid down in the Catering Departments Policies and Procedures and Hazard Analysis Critical Control Points(HACCP)
Assist with receipt, quality assurance and stock control of goods received from the Central Production Unit (CPU). Correct storage and security of goods, adhering to stock rotation practices in accordance with kitchen HACCP.
Assist in Hygiene Audits and Cleaning Schedules inspections for your area of work is completed weekly, liaising with the Food Service Supervisors to ensure that any remedial work is carried out.
To assist in the general cleaning of crockery and kitchen utensils using the dishwashing machine and by hand when required.
About us
SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is a separate legal body to CDDFT.
SCL offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:
A Competitive salary Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time) Night Shift Working Allowances (where appropriate) Bank Holiday Working Allowances (where appropriate) Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only
Job description Job responsibilities
To support and assist the Food Services Supervisor and Food Service Manager in the provision of a highly professional catering service at University Hospital North Durham and to ensure that high quality standards are met at all times
To follow the policies and procedures laid down by the catering services in the day to day operational management of food service and to ensure a high quality and cost effective service
To ensure that food safety and allergen regulations are adhered to at all times.
Provide and maintain a highly customer focused service to all users
Ensure that communication channels are maintained between appropriate staff / visitor / patient groups with regard to patient catering.
Work in a safe manner so that no other persons are put at risk whilst completing the required duties.
Initially deal with any complaints / comments regarding the service in a courteous manner from Trust staff or patients.
Developing staff preferences, promoting flexible working arrangements, and encourage change of working practice following major life changing events.
Person Specification
Special Skills & Knowledge Essential
Natural & enthusiastic staff member(E) Ability to follow clear instructions and feedback to senior staff (E) Committed to quality customer care/delivering excellent customer service.(E) Effective interpersonal skills (E) Able to work with minimal supervision following set procedures. (E) Flexible approach to work and adaptable to change(E) Good manual dexterity, physical fitness(E) Good timekeeping(E) Basic numeracy(E) Knowledge of food safety and allergen regulations (E)
Experience Essential
Retail experience
Special Requirements Essential
Ability to work shifts and weekends and have flexibility to needs of the service(E)
Desirable
Health and safety(D)
Qualifications Essential
Level 2 Certificate in Food Hygiene (E) Basic English and maths (E) A good standard of literacy and numeracy (E)
Desirable
Health and Safety
Statutory Registration Essential
Health and Safety COSHH
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name CDD Services (Synchronicity Care Ltd)
Address University Hospital Of North Durham
North Road
DURHAM
DH1 5TW
United Kingdom
Employer's website https://www.cddft.nhs.uk/ (Opens in a new tab)