About this role
Job summary
To provide a comprehensive medical secretary service to the Rheumatology Multidisciplinary Team.
To work collaboratively with other medical secretaries to ensure clinical correspondence is produced and distributed within acceptable timescales. The post holder will carry out duties in a way to make a direct and positive contribution to the organisation of the work. It is essential that the post holder should exercise initiative commensurate with the role and that confidentiality be maintained at all times.
To prioritise workload independently, identifying urgency, highlighting problems and taking appropriate action to prevent or solve problems without supervision.
In the absence of the Medical Secretary, participate in the outpatient booking process by coordinating clinic capacity and liaising with relevant departments. Dealing with cancellations to ensure full utilisation of available clinic slots to ensure adherence to National and Trust waiting times.
Main duties of the job
To provide a medical secretarial service within the Rheumatology Team and Ambulatory Directorate.
To undertake accurate audio/copy typing of medical correspondence and general administration for the Consultants and their teams. This will include highly sensitive and complex medical terminology with a need for confidentiality.
Assist in the rearrangement of clinical activity (out-patient clinics) when the Consultant or other member of his/her team arranges leave, by liaising with the appropriate members of staff within the Trust.
Assist in achieving National and Local performance targets by ensuring clinical letters are produced in a prescribed timescales.
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Job description Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person Specification
Interests and motivation for the job Essential
Willing to undertake any necessary training to meet the requirements of the role Ability to work well as part of a team Good communication skills
Desirable
Awareness of NHS processes and issues
Education and Qualifications Essential
English and Maths 4/C or above Medical Secretary AMSPAR or equivalent ECDL or proof of competence with Microsoft Office especially Excel NVQ level 2 in Business Admin
Skills and Experience Essential
Previous secretarial/admin experience Excellent organisational skills and telephone manner Communicate effectively with a variety of audiences Experience of working using own initiative Ability to prioritise and work under pressure to deadlines Excellent attention to detail
Desirable
Previous employment in NHS or similar role
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name The Dudley Group NHS Foundation Trust
Address Russell's Hall Hospital
Pensnett Road
Dudley
DY1 2HQ
United Kingdom
Employer's website https://www.dgft.nhs.uk/ (Opens in a new tab)