About this role
Job summary
Darwin Medical Practice offers an exciting opportunity for a Healthcare Assistant or Phlebotomist to join our friendly and supportive team. As a large and growing GP practice serving patients across Burntwood and Lichfield, you will work across one of our three sites alongside a well-established team that values collaboration and high-quality patient care.
Main duties of the job
Our Healthcare Assistants support GPs and Practice Nurses by delivering a range of patient services, with a particular focus on in-house phlebotomy. Duties may include venepuncture, blood pressure monitoring, and recording height and weight. The role also plays a key part in maintaining high standards of infection control and ensuring the smooth running of clinical services within the practice.
About us
Darwin Medical Practice employs over 120 staff and cares for more than 24,500 patients. The HCA team, made up of five Healthcare Assistants and Phlebotomists, is friendly and supportive, working together in a sometimes fast-paced environment under the leadership of the Nursing Team Lead and Clinical Services Manager. The practice is committed to delivering excellent patient care while fostering a respectful and collaborative workplace culture. Regular team and whole-practice meetings ensure clear communication, shared learning, and opportunities to stay informed and connected.
Job description Job responsibilities
Principal Accountabilities
Clinical
1. To undertake all duties in line with the training and instruction provided by the nurses, nurse practitioner and general practitioners
2. Assistance at clinics ensuring patients care by chaperoning and assisting patients to dress and undress
3. Conduct weight and height measurements, test and record blood pressure and blood sugar levels
4. The testing and result recording of clinical specimens
5. Venepuncture and the taking and preparing of pathology samples
6. Follow agreed clinical protocols with referral to senior nurses or GPs as appropriate
7. The collection of clinical waste, ensuring appropriate storage prior to disposal
8. The ongoing cleaning of clinical equipment and working surfaces, preparing treatment rooms prior to use
9. Ensure adequate infection control procedures in treatment and consulting rooms
Administration
13. The checking and recording of medical supplies on receipt
14. Receiving telephone messages in the treatment room, recording and transmitting accordingly
15. The use of mentor providing information for patients as required
16. The inputting of information onto the practice clinical system
17. Use of the practice clinical system for patient searches for clinical and patient recall
General
18. To ensure adequate clinical stock levels and medical stationary and maintain an effective stock management system
19. Ensure adequate stock levels in stock room, treatment rooms, fridges, and cupboards
20. Any other reasonable duties which may be requested from time-to-time
Person Specification
Qualifications Essential
Good standard of general education GCSE Mathematics C or above GCSE English C or above
Desirable
Healthcare qualification
Experience Essential
Practical experience of working with others Experience of working within a nursing or healthcare environment
Desirable
Practical experience of computerised recording systems
Skills Essential
Excellent communication skills (written and oral) Time management and the ability to work to deadlines Problem solving skills Interpersonal skills
Desirable
IT skills
Behaviours Essential
Smart, polite and confident Planning and organising Performing under pressure Adaptability Using initiative Team working Self-motivated Flexibility Confidentiality
Motivation Essential
A basic understanding of a general practice environment Some knowledge of clinical IT systems
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Darwin Medical Practice
Address Darwin Medical Practice
Greenwood Health Centre
Lichfield Road
Burntwood
Staffordshire
WS7 0AQ
United Kingdom
Employer's website https://www.darwinmedicalpractice.co.uk/ (Opens in a new tab)