About this role
Job summary
We are seeking an organised and proactive Senior Practice Administrator to support the smooth day-to-day running of the practice for 22.5 hours per week preferably over 4 days. The successful candidate, who may be called upon to work at both our Rickmansworth and Chorleywood sites, will provide support to the Practice Manager and her Deputy.
Main duties of the job
This newly created varied role will involve working closely with the management team. The successful candidate will possess strong administration skills, will manage QOF recalls and vaccination clinics. They will also support with the coordination of the clinical rotas and HR tasks.
About us
The Gade and Chorleywood Health Centres, with around 20,000 patients, consists of 2 recently merged surgeries which are based across 3 sites in Rickmansworth & Chorleywood. We have 6 partners, 8 salaried GP's and several nurses, HCA's, Phlebotomists & Clinical Pharmacists plus a Physician Assistant. We also have around 32 administrative and reception staff and as a training practice we regularly have GP's in training working with us.
Job description Job responsibilities
Manage QOF and Enhanced Care Framework (ECF) recalls
Monitor recall progress and key deadlines
Oversee Nurse and Clinical Pharmacist timetables to ensure alignment with QOF and ECF recall activity
Daytoday troubleshooting of recall, booking, and coding issues
Manage NHS Health Check recalls
Coordinate Flu and COVID vaccination clinics
Oversee and manage pathology results and workflows
Support and coordinate Patient Participation Group (PPG) activity, including meeting organisation, documentation, and follow up actions
Support with maintaining and updating practice website content to ensure alignment with current services, recalls, and patient communications
Complete monthly PPA claims
Support with clinical rotas and book locums when required
Support the recruitment process
Support with setting up new starters, the induction and appraisal processes
Coordinate face to face training sessions
Assist in expanding our social media presence
Organise practice, partner and nurse meetings
Take minutes of practice meetings
Person Specification
Qualifications Desirable
NVQ level 2 in health & social care or equivalent
Experience Essential
Experience using Microsoft Office packages Previous administrative experience
Desirable
Experience working within a healthcare, GP practice or NHS environment Experience working with systems such as EMIS, DOCMAN, and ACCURX Recruitment/HR admin experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Gade and Chorleywood Health Centres
Address Gade House
99b Uxbridge Road
Rickmansworth
Herts
WD3 7DJ
United Kingdom
Employer's website https://www.gadeandchorleywoodhealthcentres.nhs.uk/ (Opens in a new tab)