About this role
Job summary
To work closely with the Practice Manager, to provide a timely and responsive service for the implementation and maintenance of all business, administrative, clinical and patient services.
Main duties of the job
To be responsible for the production of performance and quality standards within the practice. To manage data quality issues, providing advice and guidance to all practice staff in the use of the clinical system.
To act as practice administrator for the clinical system and as practice co-ordinator for IT hardware issues, working closely with the CCG and Shared Services as responsibility for computer hardware is transferred.
The role also involves working in the back office, carrying out a range of clinical administration tasks to support the wider practice team and ensuring the smooth running of daily operations.
Previous reception, administration and/or customer service experience is desirable, along with strong communication skills, the ability to work in a fast paced environment, and good organisation skills.
About us
We are looking for a capable, reliable and motivated member to join our busy team at our friendly practice.
Job description Job responsibilities
JOB TITLE: Administrator
REPORTS TO: PRACTICE MANAGER
HOURS: XX hours per week
Job summary:
To work closely with the Practice Manager, to provide a timely and responsive service for the implementation and maintenance of all business, administrative, clinical and patient services.
To be responsible for the production of performance and quality standards within the practice. To manage data quality issues, providing advice and guidance to all practice staff in the use of the clinical system.
To act as practice administrator for the clinical system and as practice co-ordinator for IT hardware issues, working closely with the CCG and Shared Services as responsibility for computer hardware is transferred.
Person Specification
Qualifications Essential
GCSE grade A to C in English and Maths Qualified to NVQ level 2
Desirable
Formal qualification in IT (e.g. CLAIT, ECDL)
Experience Essential
Previous management or supervisory experience Experience of staff appraisals, handling grievance and disciplinary issues
Desirable
IT literate, including experience in using Word and Excel at intermediate level Experience in using EMIS clinical software
Experience Essential
Experience of working with the general public
Desirable
Experience of working in a Healthcare Setting
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Stables Medical Practice
Address 27 Glynne Way
Hawarden
Flintshire
CH5 3PA
United Kingdom
Employer's website https://thestablesmedicalpractice.nhs.wales/ (Opens in a new tab)