About this role
In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy. The Irish Refugee Council believe in a fair and inclusive society for people seeking international protection in Ireland. Our Information and Advocacy Service provides free and confidential information and an advocacy service to people at various stages of the international protection process. The Caseworker will provide direct support to protection applicants and refugees through a helpline, in person appointments, email and outreach. This is an exciting and challenging role with an opportunity to work directly with people in the protection process and positively impact on their lives. The Information & Advocacy Service is co-funded by the Government of Ireland & the European Union. Job Description Provide information and advocacy to people seeking international protection and from a refugee background on a range of issues related to the international protection application process, State provided accommodation, family reunification, homelessness and more. Work with people to identify their needs and refer to other services provided by the Irish Refugee Council, as well as to other specialised agencies. Provide support to outreach activities and training / information sessions as required. Provide their own administrative support, including completion and maintenance of digital case files using Salesforce case management system. Gather information and keep up to date with protection, refugee law and immigration issues. Contribute to the overall work plan of the service and the Irish Refugee Council. Participate in team meetings and weekly casework meetings. Participate in other work of the organisation as required from time to time by the Chief Executive Office and to assist in the smooth running of the organisation. Person Specification: Qualifications, Experience, and Skills Required At least one year of experience of working with people in the protection process/refugees. Fluency in English is essential – spoken and written. Fluency in another relevant language strongly preferred – Arabic, Somali, Pashto, Dari. Relevant third level qualification e.g law, social work etc an advantage Strong research skills and ability to keep up to date with changing laws and practices.