About this role
Job summary
We are currently looking for enthusiastic, motivated individual to join our team at the Christie at Withington.
The post-holder is responsible for the provision of high quality and comprehensive day-to-day administrative, and clerical support within the Radiotherapy department. The individual is expected to carry out delegated, administrative, and clerical duties to support and to ensure appropriate care, information and support is given to all patients and their carer's. Provide reception cover for the department as well as collation, input, and analysis of relevant patient data while problem solving and communicating effectively. Working under the direction of the Administration Managers to undertake routine and specifically identified tasks once training and competencies have been completed. Although not exhaustive will include the booking in of patients on the Radiotherapy Mosaiq system, liaising with staff in the Radiotherapy and other departments within the Trust.
The post holder must contribute to the efficient running of the service, and work within The Christie NHS Foundation Trust policies and Health & Safety Legislation
Main duties of the job
Ensuring accurate recording/input of treatment and planning data, organising, and scheduling patient appointments, greeting, and escorting patients and assisting patients with appointment queries. Problem solving & forward thinking. Uses knowledge of integrated clinical information systems for collating data and adding referrals. Data input and radiotherapy completion tasks. Where applicable, provides retrieval of medical documents for clinical information including those from other Trusts Liaises with the multi-disciplinary team to ensure that adequate information and support is available to patients Plan and organise own time and workload activity referring to managers as necessary Is responsible for the day-to-day administrator tasks to support the Linacs. Undertake a range of different delegated duties across the Radiotherapy Department set by the line manager. Record patient information and data and care packages. Patient transfer. Manual handling tasks as required.
Always Following the Christie Core Values: -To Care - To Discover - To Teach
About us
The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
Job description Job responsibilities DUTIES AND RESPONSIBILITIES
Ensuring accurate recording/input of treatment and planning data, organising, and scheduling patient appointments, greeting, and escorting patients and assisting patients with appointment queries.Problem solving & forward thinking. Uses knowledge of integrated clinical information systems for collating data and adding referrals. Data input and radiotherapy completion tasks. Where applicable, provides retrieval of medical documents for clinical information including those from other Trusts
Liaises with the multi-disciplinary team to ensure that adequate information and support is available to patients
Plan and organise own time and workload activity referring to managers as necessary.
Is responsible for the day-to-day administrator tasks to support the Linacs
Undertake a range of different delegated duties across the Radiotherapy Department set by the line manager. Record patient information and data and care packages.
Patient transfer.
Manual handling tasks as required
Following the Christie Core Values at all timesTo careTo discoverTo teach
We provide Radiotherapy through one of the largest Radiotherapy departments in theworldThe support team works closely with the radiographers and medical team providing administration, practical and clinical support for patients. Working hours must be flexible to fit the needs of the service. This may include evening work, some weekend working and does include working bank holidays. Individuals will be expected to participate in all shift patterns .
Patient care is important to us, and training will be given for the skills required.
Radiotherapy is committed to continuous personal and professional development.
Person Specification
Qualifications Essential
Educated to GCSE Level or equivalent
Desirable
NVQ or Health Care Certificates
Experience Essential
Experience of working in a customer service or patient related environment Experience of undertaking administrative duties
Desirable
Health Care Experience Administration Experience
Skills Essential
Effective communication and customer skills
Desirable
Able to work using own initiative, following instructions from line management
Knowledge Essential
IT Literate
Desirable
Basic understanding of IT
Values Essential
Ability to demonstrate the organisational values and behaviours
Other Essential
Able to work shift patterns and Bank Holidays
Desirable
Able to concentrate during busy work patterns Keep up to date with all administrate skills Physical ability to manoeuvre patients Dedicated and enthusiastic Honest and trustworthy-team player Professional outlook and positive attitude Empathetic and caring Committed to delivering high standards of patient care Flexibility within working hours
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Christie NHS FT
Address Radiotherapy Withington Support - E00710
Manchester
M20 4BX
United Kingdom
Employer's website https://www.christie.nhs.uk/ (Opens in a new tab)