About this role
Job summary
The volunteering services coordinator will support the day-to-day management of volunteers at each site. This includes leading on the recruitment and on-boarding of new volunteers, helping to embed volunteers into key roles and supporting with ongoing training and development needs, being the first point of contact for volunteer queries and supporting the site managers with reporting.
The volunteering services coordinator will need to be comfortable working autonomously and using their own initiative, but also be an effective team player. You will have a positive approach to volunteers and have an empathetic and friendly nature.
Main duties of the job
Ensure all volunteers are managed on a day to day basis, making judgements which require analysis on a variety of volunteer and administrative problems. To be the first point of contact for any volunteering queries that come through to the hub from services and locations in the hospital. Liaising with and fielding requests from wards and departments for volunteers, scoping opportunities for new volunteer roles that fall outside of the strategic model and supporting departments with developing specifications for these, to present to the volunteering site managers. Actively work with the volunteering site managers to increase recruitment, representation and retention of volunteers from ethnic minority groups, those with a declared disability and those with a refugee status. Ensure the Better Impact solution is up to date and support the volunteering site managers with reporting requests.The Volunteering Services Coordinator will need to be confident working autonomously and using their own initiative, while also being an effective team player. You will have a positive approach to volunteers and demonstrate an empathetic and friendly nature.
About us
Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children's services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.
We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.
We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.
If you haven't heard from us within 3 weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probation. Some roles may require weekend shifts at multiple sites.
Job description Job responsibilities
6. Ensure all volunteers are logging their time, contribution and completing any relevant measurement or impact tools to support with the strategic model of volunteering; to escalate to the volunteering site managers when this does not happen
7. To support volunteers health and wellbeing as outlined in the policy
8. To promote a positive volunteering culture with staff, continuing to raise the profile of volunteering within the Trust.
Please refer JD in more details.
Person Specification
From job description Essential
Experience of supervising volunteers (or equivalent eg junior staff) Experience of using databases and spreadsheets Experience of using processes to recruit volunteers (or equivalent) Experience of arranging meetings and events Experience with onboarding volunteers/staff Experience of working autonomously and without direct supervision
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Chelsea and Westminster Hospital NHS Foundation Trust
Address Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website https://www.chelwest.nhs.uk/ (Opens in a new tab)