About this role
Job summary
Under the direction of the Registered Nurse, work with all members of the multidisciplinary team, to contribute to the provision of the highest standards of patient care. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate East of England Community Health and Care's values and Behaviour Framework.
This job description is to be read in conjunction with the core skills list for this particular role.
Main duties of the job
To accurately and promptly carry out the instruction's of the Registered Nurse (RN)
To carry out duties as specified within the Trust's Approved Core Task List for Clinical Support Worker (working within assessed competence)
To welcome patients, visitors, and relatives to the clinical area, providing assistance, support and information where required. Being aware of barriers to effective communication and respond appropriately
To answer the telephone, when necessary, in a polite courteous manner and respond appropriately within the remit and pass on enquiries to the Registered Nurse
Take all reasonable steps to ensure the safe keeping of patient's property in accordance with the Trust policy
Promote a professional, welcoming and uncluttered environment, keeping all storage areas safe and clean and tidy
To ensure up to date with all mandatory (including if appropriate safeguarding and safeguarding supervision) training sessions
To have completed the Care Certificate or relevant experience in a care setting
About us
Please note, the selection processes at East of England Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.
Job description Job responsibilities Job responsibilities
Clinical duties to include patient hygiene - assisting patients with personal care
Bowel and Stoma Care - to assist the RN with basic aspects of stoma care and reporting any abnormalities
Assisting the RN with catheter care, changing bags, recording output and reporting any abnormalities
Ensuring patient physical comfort - reporting any signs of physical distress to the RN
Nutrition - Assisting patients with the preparation of food and feeding where required, having an awareness of IDDSI and raising issues with the RN
Clinical measurements - to assist with routine blood pressure and blood glucose monitoring
Noting physiological and neurological observations following completion of Trust training
To provide basic tracheostomy and airway support once assessed competent under the direction of appropriate person
Following successful completion of competency assessment may perform 12-lead ECGs under the direction of the RN
To prepare patient equipment, practice infection control, document and record patient details onto Trust electronic system and answer telephone calls
Person Specification Qualifications Essential Education to GCSE level Grade 5 in English and Mathematics or equivalent Care Certificate and or equivalent Health Care experience Desirable City and Guild NVQ Level 3 in Care/Health and Social Care Experience Essential Some previous experience in a nursing/care assistant role Skills, Abilities and Knowledge Essential Good organisational skills Basic IT and computer skills Good interpersonal and communication skills Good numeracy and literacy skills Communication Essential Clear oral communication Basic computer skills Personal and People Development Essential Polite/courteous Caring personality Sensitive and tolerant Resilient Personal Attributes/Behaviours (linked to the Trust's Behaviour Framework) Essential Good interpersonal skills Responds positively to change Flexible Ability to work as part of a multi-disciplinary team Social skills Other Essential Able to make own travelling arrangements Able to work 12.5 hour shift day/night patterns May be required to work in other community hospital's within our Trust in order to meet the needs of the service Desirable Be able to drive the minibus
Person Specification
Qualifications Essential
Education to GCSE level Grade 5 in English and Mathematics or equivalent. Care Certificate and or equivalent health care experience
Desirable
City and Guilds NVQ Level 3 in Care/Health and Social Care
Experience Essential
Some previous experience in a nursing/Care Assistant role
Skills Essential
Good organisational skills Basic I.T. and computer skills Good interpersonal and communication skills Good numeracy and literacy skills
Communication Essential
Clear oral communication Basic computer skills
Personal and People development Essential
Polite/courteous Caring personality Sensitive and tolerant Resilient
Personal Attributes Essential
Good interpersonal skills Responds positively to change Flexible Ability to work as part of a multi-disciplinary team Social skills
Other Essential
Able to make own travelling arrangements Ability to work 12.5 hour shift day/night patterns May be required to work in other community hospital's within our trust in order to meet the needs of the service
Desirable
Be able to drive the trust minibus
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name East of England Community Health and Care NHS Trust
Address Squirrels Residential Unit
Squirrels
Aylsham
NR11 6LZ
United Kingdom
Employer's website https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)