About this role
Job summary
An exciting opportunity has arisen for a Health Care Assistant to join our team on Ward 10A
Ward 10A is a 25 bedded and frailty ward. It is a busy unit with lots of opportunities to work with a multidisciplinary team caring for our elderly patient's. Providing excellent care and attention.
If you have a caring and compassionate approach, and want to join a motivated, friendly and supportive team, we are keen to hear from you. We require staff who have a genuine interest in help caring for patients as part of a multi-disciplinary team as well as having excellent communication and interpersonal skills.
Main duties of the job
We pride ourselves on delivering consistently high standards of care for patients and their families to ensure the very best outcomes. Working closely with all members of the team to ensure competent safe delivering of care and achievement of specific role dependant duties that are within your scope of training and competence. Communicate compassionately and effectively with patients and their families whilst maintaining confidentiality. Being able to deliver personal care to patient's whilst maintaining their privacy and dignity and support with patient rehabilitation. We pride ourselves in providing safe, clean and friendly care.
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our Services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
Job description Job responsibilities
Work as part of a team and duties will be delegated by the registered healthcare professional. Act within the scope of your training and competence, knowing who to ask for help and support if you are not sure. Work within agreed ways of working, following relevant Trust standards, policies and protocols. Communicate compassionately and effectively with individuals and their families, carers and health care practitioners using a range of techniques, maintaining confidentiality and using tact, empathy, persuasion and reassurance. Observe, assess and respond to personal care patients needs appropriately, escalating concerns to nursing staff, as required. Organises self in general work tasks or when delivering patient care with supervision where needed from Senior Health Care Assistant and/or nursing staff. As directed, undertake personal care duties and support activities of daily living, e.g. mouth care, personal hygiene, and toileting needs, demonstrating person centred care. Safely deliver care duties including manoeuvring of patient equipment (such as hoists and wheelchairs). Under supervision of a registered healthcare practitioner, undertake delegated procedures within the limits of required training and measured competence, where appropriate. For example, patient moving and handling, and providing personal care. Support of patients feeding, diet and nutritional needs and accurately record patients nutritional intake and fluid intake and output, noticing and reporting changes to the nursing staff. Ensure patient property is managed as per Trust policy. Monitor levels of supplies and order supplies for the department as appropriate. Demonstrates own duties to new starters, contributing to the learning environment. To work in line with Trust policies and procedures Contributes to maintaining a safe, healthy working environment. Follow the principles for implementing a duty of care, always acting in the best interest of individuals to ensure they do not come to harm. Work in partnership with the individual, their carers/ families and the wider healthcare team. Maintain and further develop your own skills and knowledge through development and learning activities; maintain evidence of your personal development and actively prepare for and participate in appraisal. Participate in team handovers
Person Specification
Qualifications Essential
NVQ level 3 Health and Social Care or equivalent Care Certificate (equivalent to level 1) Literacy and numeracy functional skills level 2 or equivalent
Knowledge and Experience Essential
Knowledge of personal care and related procedures Demonstrable experience of working in a patient care/health related role Knowledge of relevant legislation related to healthcare Experience of working in a team
Skills Essential
Ability to communicate effectively in both verbal and written formats Good interpersonal skills Able to work within a team Experience of supporting junior staff and learners Able to accept direction and guidance Aware of own limitations Flexible working hours Able to prioritise your own workload and manage time effectively Flexible, adaptable and responsive to change Reliable and professional Ability to cope in stressful and challenging situations Inclusive and non-judgmental Punctual, motivated and committed Effective role model demonstrating Trust values Basic IT skills
Other Essential
Frequent moderate effort for several long periods during the shift such as manual handling patients to support patient's personal care Concentration, focus and frequent record keeping requirements. Carrying out time critical tasks Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately Aware of the process for accessing staff health and wellbeing support Daily exposure to distressing situations which may include challenging behaviour, care of chronic health conditions, patient end of life care/care after death Able to carry out direct clinical care as required on ward or department
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Mersey and West Lancashire Teaching Hospitals NHS Trust
Address Southport Hospital
Town Lane
Southport
PR8 6PN
United Kingdom
Employer's website https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)