About this role
Job summary
You will work as part of the Nursing Education, Development and Professional Practice (NEDPP) team, providing an effective and reliable level of clerical and administrative support. The role is ideal for someone who has some administration experience and is keen to learn, develop new skills and work towards a recognised apprenticeship qualification.
You will support day-to-day administrative tasks, help colleagues across the team and provide a friendly, helpful first point of contact for staff and learners. With guidance and support from experienced colleagues, you will develop confidence using office systems, organising tasks and delivering good customer service in a busy NHS environment.
Main duties of the job
Deal with routine enquiries in a pleasant and helpful manner, providing information or referring queries appropriately. Support room bookings and maintain up-to-date calendars. Assist with organising meetings and events. Carry out clerical duties using Microsoft Office suite and producing documents using Trust templates. Input, monitor and print reports from internal systems, ensuring accuracy. Support the wider administrative team with day-to-day tasks. Help maintain a supportive and efficient working environment.
About us
We provide mental health and learning disability care for children, young people and adults across Sussex and for children and young people in Hampshire.
Working in Sussex:
Travel easily between coast and countryside, with a blend of picturesque villages and seaside towns there's always new experiences to be enjoyed
Embrace the city life with great access to visit Brighton and London
With easy access to Gatwick and Heathrow and excellent railway links across the UK there is plenty of opportunity for adventure
We'd love you to join our organisation that is rated 'good' overall and 'outstanding' for caring by the Care Quality Commission. Our staff agree, with 82% of people in our recent staff survey telling us that they recognise that care for patients is our top priority.
Other key staff survey results include:
70% highlighting flexible working opportunities as a key point for satisfaction at work
79% reporting feeling able to make suggestions to improve the work within their team
77% identifying the opportunities to show initiative in their roles
See the attached 'Partnership Perks' document for details about our benefits package.
Job description Job responsibilities
REQUIREMENTS
In order to be a successful Apprentice Administrator in our team you will be:
NVQ2 or equivalent / good standard of secondary education; GCSE at Grade C or above
Previous experience of working in an administrative environment using computerised data systems
Experience of working in a customer service environment
Clear communicator with good writing, data entry and telephone skills, ensuring accuracy
SPFT staff have the capacity to work from home remotely where applicable and in agreement with your line manager.
MAIN DUTIES
Dealing with routine enquiries in a pleasant and helpful manner, communicating relevant information and referring to others as appropriate.
Answer calls, taking messages and passing on accurately to the relevant departments/person.
Make room bookings and ensure that electronic diaries are kept up to date.
Assist with organising meetings and events as requested, including ordering refreshments.
Ensure that general office supply levels are monitored.
Promote the image of the department, checking that documents are up to date and well presented.
See attached Job Description and Person Specification for full details.
Please apply using the link in this advert, or for more information explore the attachments or contact:
Sarah Hill - [email protected]
(We are happy to arrange informal visits currently Covid dependant)
Person Specification
Qualifications Essential
NVQ2 or equivalent / good standard of secondary education; GCSE at Grade C or above
Knowledge/Experience Essential
Previous experience of working in an administrative environment using computerised data systems Understanding of Data Protection Act Experience of working in a customer service environment
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Sussex Partnership NHS Foundation Trust
Address Portland House
44 Richmond Road
Worthing
BN11 1HS
United Kingdom
Employer's website https://www.sussexpartnership.nhs.uk/ (Opens in a new tab)