About this role
Job summary At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Braintree Mews Care Home in Braintree. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services. Other responsibiliti
Main duties of the job At Avery Healthcare, we celebrate and support our teams, recognizing the hard work that goes into caring for our residents. By joining us, you'll positively impact residents' lives daily through your compassion and dedication. We commit to helping you grow in a supportive environment, offering learning and development opportunities throughout your career. Being part of our close-knit team means experiencing a culture that values respect, compassion, and exceptional care. Currently, we're seeking a warm, enthusiastic, and dedicated individual to become a Receptionist at Braintree Mews Care Home in Braintree. As a receptionist, your role will focus on delivering professional, high-quality customer service as the first point of contact and providing various administrative services. Key responsibilities include answering telephones, managing enquiries, redirecting calls, assisting with administration, and maintaining reception area tidiness.
About us Avery Healthcare is not only among the UK's largest providers of luxury elderly care homes but also a place where people enjoy working. We believe life should remain enriching in later years, and we're passionate about creating meaningful experiences for both residents and staff. With our vision of 'creating meaningful lives together,' we deliver outstanding care across our expanding network of over 100 homes. Our supportive, inspiring environment makes Avery the preferred choice for residents and staff. We empower employees and ensure they feel valued, which strengthens our commitment to exceptional care and our dedication to our people.
Job description Job responsibilities Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Braintree Mews Care Home in Braintree. If this sounds like the place for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.
Other responsibilitieswillinclude:
Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly. Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager. Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
Our ideal candidatemust:
Have excellent communication skills both verbal and written. Be confident in using computers. Have a positive,friendly,and welcoming attitude. Havepreviousexposure to problem-solving and client complaints.
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require:
ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person Specification
Qualifications Essential
Our ideal candidate must have excellent communication skills, both verbal and written, and be confident in using computers. They should also demonstrate a positive, friendly, and welcoming attitude, with previous exposure to problem-solving and client complaints. Additionally, living our values of caring, supportive, honest, respectful, and accountable in all they do is crucial for success in this role.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Avery Healthcare Group Ltd.
Address Avery Healthcare
Braintree
CM7 5SE
United Kingdom
Employer's website https://www.averyhealthcare.co.uk/ (Opens in a new tab)