About this role
Job summary
The General Portering Services at RUH Bath are proudly provided by an In House Team of approximately 80. We are passionate about the work we do delivering a service which is 24/7 across the Hospital site to the 200+ clinical areas.
We are looking to recruit a Portering Supervisor with a positive attitude and passion for providing a timely customer focused service for our patients - and our colleagues on site.
You will be part of a dynamic and enthusiastic Portering Services Management Team in the logistics family of the Facilities group. There is plenty of support and resource for you to be able to perform your role
As supervisor, you will be responsible on each shift for the co-ordination, and monitoring of circa 20 porters in their duties;-
To ensure an efficient and effective high quality portering service is provided to all clinical and non-clinical departments. To oversee the day to day management of the portering task allocation system To monitor portering staff performance and their welfare; providing support and on the job training for all portering staff as required. To liaise on a regular basis with the portering manager to discuss any issues arising from the provision of the portering service.
You'll need to be confident with computers, spreadsheets and IT systems (you will be trained) as well as writing emails and formatting letters.
This role attracts enhancement rates for working in the evenings after 8pm, on weekends, bank holidays and night working.
Main duties of the job
Provide polite high quality portering service to clinical and non-clinical departments.
o To operate telephones, pagers, bleeps and the Patient Flow portering management software system.
o To conduct audits of the portering service.
o To assist with staff appraisals.
o To liaise on a regular basis with the portering manager to ensure the customers have the best use of the manpower.
o To assist the Emergency Department in ensuring that the government 4 hour targets are met, by transferring patients for them.o To ensure that all incidents/accidents are reported and that the correct RUH Trust logging forms are used and correctly filled out.
o To maintain a high standard of appearance and ensure that the staff adhere to the Trusts policies and procedures on uniforms.
o To comply with the Trusts and departmental policies and procedures, including COSHH, statutory and local sick pay regulations, fire regulations, infection control, manual and patient handling, local radiation rules and departmental policies, also notifiable diseases.
o To collect deceased patients and take to the mortuary.
o To assist with the coroners/funeral directors with BID patients.
o Assist with out-of-hours in the process of viewing of deceased patients, following written protocols.
o To move furniture as requested throughout the RUH Trust site as per the computerised Patient Flow system
o Transport patients across the RUH site, using a Trust vehicle as required.
About us
At the RUH we're proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!
We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.
Job description Job responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Person Specification
ESSENTIAL REQUIREMENT Essential
CLEAN DRIVING LICENCE
PREVIOUS EXPERIENCE MANAGING TEAMS Essential
HAS MANAGED A TEAM BEFORE
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Royal United Hospitals Bath NHS Foundation Trust
Address RUH
Coombe Park
BATH
BA1 3NG
United Kingdom
Employer's website https://www.ruh.nhs.uk/ (Opens in a new tab)