About this role
Job summary
We are looking to recruit a hardworking, enthusiastic individual to join our Domestic Services Team located at Royal Oldham Hospital
We are recruiting for 15hrs (Monday - Friday - 17.00 - 20:00)
The successful post holder will be part of a team working within our Estates & Facilities department, offering a high quality, flexible and customer focused service. The Domestic Services Helpdesk Operator is an important member of the team who helps provide a range of duties across the hospital in a professional manner.
Main duties of the job
Your main duties will be to operate the Trust wide Domestic Helpdesk, You will also be required to providesecretarial service to Domestic Operations Managers including undertaking all general clerical duties within the department, including word processing of correspondence, reports, forms etc. Ensure all staff are invited to attend mandatory training, keeping records, and formulating databases/spreadsheets using Microsoft Access/Excel Dealing with telephone enquiries from internal staff, outside agencies and members of the public. If you are interested in working for a Trust who believes in investing in their staff and you are passionate about delivering high quality service, we would love to meet you. We take great pride in our staff and we believe that investing in 'You' is key in our ability to deliver high quality service. Here at the Northern Care Alliance, we have a strong focus on quality right across the organization and we are looking for an Domestic Services helpdesk Operator who wants to fulfil our vision of delivering first class care driven by our values: Annual personal development review to support career aspirations. A number of NHS discounts across retail, leisure and travel. A motivating workplace environment Generous holiday entitlements and pension benefits
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Learn more about us in our Candidate Information Pack.
Job description Job responsibilities
o read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk
Person Specification
Qualifications Essential
Level 1 functional skills in English, Maths and IT
Desirable
NVQ Level 1 in cleaning or equivalent
Knowledge Essential
Demonstrate an understanding of the Helpdesk / Administrator role within a healthcare setting
Desirable
Demonstrates knowledge of infection control, Health and Safety and COSHH policies
Experience Desirable
Previous Domestic Experience with the hospital /care setting Experience working in a Office environment or Administration experience
Skills Desirable
Can demonstrate good levels of computer literacy
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Northern Care Alliance NHS Foundation Trust
Address Royal Oldham Hospital
Rochdale Road
Oldham
OL1 2JH
United Kingdom
Employer's website https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)