About this role
Job summary
GP Practice - Medical Administrator - A Role That Truly Matters
Part-time & flexible hours welcome
Central to patient care
Large friendly team
On-site free parking
NHS Pension
Work location: In person
Main duties of the job
About the role
This is a meaningful, varied position at the heart of a busy and well-regarded GP practice. You will play a key role in keeping the practice running smoothly processing and managing clinical and administrative documents, maintaining accurate records, supporting GPs and clinical staff, and ensuring patients receive the right follow up care at the right time. We need someone proactive, reliable, and discreet, who takes real pride in the quality and accuracy of their work. Previous office experience and administrative skills are highly valued in this position.
We warmly welcome applications from those seeking part-time hours. We're happy to discuss a working pattern that fits around your life whether that's specific days, school-friendly hours, or a condensed week.
About us
Portishead Medical Group is a CQC-rated Good practice based in a purpose-built health centre in the heart of Portishead, serving around 18,000 patients with a large, multidisciplinary team.
We're proud of the culture we've built here. Staff well-being is a genuine priority, our partners are invested in the whole team, and we regularly celebrate together with partner hosted events. It's a place where people enjoy coming to work.
We are a Training Practice and part of the Gordano Valley Primary Care Network, working collaboratively with neighbouring practices to deliver high-quality primary care across the area.
Job description Job responsibilities
Responsibilities
Scan all incoming paper or electronic clinical letters, code as set out in the Clinical Admin/File Direct protocol and workflow to the GP if appropriate Manage email accounts and ensure actions are completed Process out of hours reports, alerting the GPs of any deaths Process reports coming in from NHS 111 Accept any patient deductions and amendments and resolve any registration queries. Book in and return notes Monitor the Laboratory Links to ensure they have been actioned by a GP, coding when appropriate Summarise medical records Follow the Death Protocol on receipt of any death notifications, ensuring these are actioned as a high priority Action tasks in Workflow Manager Read coding Conduct searches Administer insurance reports/copies of records requests Follow appropriate protocols Process registrations Process blood pressure readings Provide administrative support in line with the needs of the practice
Person Specification
Knowledge, Skills, Experience Desirable
Proven experience in an office or administrative role is preferred. Strong organisational skills with the ability to prioritise tasks effectively. Experience of supporting people, their families and carers in a related role. Excellent written and verbal communication skills. Experience of IT systems and packages including EMIS Web, Docman 10 and Electronic Patient Records. Attention to detail with a commitment to producing high-quality work. Ability to work independently as well as part of a team in a fast-paced environment. A positive attitude and willingness to learn new skills are essential for success in this role.
Employer details Employer name Portishead Medical Group
Address Victoria Square
Portishead
Bristol
BS20 6AQ
United Kingdom
Employer's website https://www.pmg.org.uk (Opens in a new tab)