About this role
Job summary
Purpose of volunteering role: To support the Walsall Talking Therapies Admin Team at Kingshill Centre
This is a voluntary role which is unpaid.
Black Country Healthcare is a major provider of NHS mental health services for more than a million people across Dudley, Sandwell, Walsall and Wolverhampton:
Adult and older adult mental health services
Specialist learning disabilities services Mental health services for children and young people Community healthcare for children, young people and families in Dudley
We're proud to be rated Good by the Care Quality Commission, and that many of our staff have won awards for their work.
Main duties of the job
This voluntary role will support the Walsall Talking Therapies team with administrative tasks such as:
Printing and enveloping patient appointment letter Covering reception as needed - welcoming patients and asking them to sign in
Emailing GP letters
Basic administration Volunteers must be able to travel to the site. Travel costs will be reimbursed.
About us
How we can support you:
Training and Induction. One to one support meetings. We can provide a reference for future employment. Travel expenses will be paid.
Job description Job responsibilities
We are looking for volunteers who have these qualities:
Computer skills - competent in use of email, Microsoft Office and databases Organisational Skills Reliability: support on a regular volunteer schedule to provide consistent support Awareness of mental health Able to follow confidentiality policy and professional boundaries for their own safety and safety of the patients. Live in the Black Country, within a reasonable travel distance to site. Volunteers must be over 18 Our Trust Values:
Caring
We care for everyone as individuals, being compassionate, empathetic and kind with a willingness to help.
Enabling
We enable ourselves and others to act with confidence and authority in order to achieve the best outcome for everyone.
Working Together
We work together in partnership, being inclusive by understanding and valuing others to achieve the best results for everyone in everything we do.
Integrity
We act with transparency and honesty; respecting and valuing others to do the right thing at the right time for everyone.
Were committed to building a workforce and culture that reflects our varied population and to create a culture of belonging. We always engage and involve when making key decisions, regardless of role or level. For example, we have worked closely with staff, patients, community groups and other key partners, in putting together our clinical strategy.
Due to the nature of our work some volunteering roles may be subject to a Standard or Enhanced Disclosure and Barring Service (DBS) check, through the Disclosure and Barring Service as stipulated under part V of the Police Act 1997. Having a criminal record will not necessarily bar you from volunteering with us; this will depend on the nature of the role and the circumstances of your offences.
Person Specification
values Essential
Relevant Computer Skills shown live within the Black Country over 18 years old
Desirable
passion for mental health services
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Black Country Healthcare NHS Foundation Trust
Address Kingshill Centre
School Street
Darlaston
WS10 9JB
United Kingdom
Employer's website https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)