About this role
Job summary
This is an exciting opportunity to work as a medical secretary within our team and to gain hands on experience of working within a fast paced GP practice.
The role will be 18 hours per week, working the following shift pattern:
Monday 8:00-14:00
Tuesday 8:00-14:00
Friday 12:30-18:30
Main duties of the job
You will be required to provide an efficient, comprehensive secretarial and administrative support service without direct supervision, working within broad procedural guidelines to deliver an excellent service to our patients.
About us
BENEFITS OF THE JOB
NHS Pension
Generous sick pay policy
Team building opportunities
Working within a friendly team
Job description Job responsibilities
DUTIES AND RESPONSIBILITIES
To prioritise all incoming correspondence and distribute and process as necessary
To prepare and send referrals, letters, reports from incoming tasks
Ensure Systm One address book, templates and pathways relating to referrals and providers are up to date
Use e-referral service for referrals and advice and guidance
Manage work lists on e-referral service
Ensure that all urgent and fast track 2WW referrals are processed immediately
Respond to any patient queries relating to an existing referral or hospital follow ups
Liaising with other healthcare providers regarding issues relating to existing referrals/letters and queries the clinicians may need resolving
Monitor the secretarial email inbox and process any queries or responses received
To communicate and liaise between all disciplines of staff as required
Maintain any personal correspondence files as required by Practices
Perform any reasonable administrative tasks as requested
Take part in team meetings, bringing any issues/ideas etc to discuss
Person Specification
Experience Essential
EDUCATION, SKILLS, EXPERIENCE, OTHER APTITUDES 1. General education to GCSE pass standard in English and Math 2. Windows, Word, Outlook and web browsers skills 3. Keyboard skills 4. General office experience 5. Experience of dealing effectively with the general public 6. Experience of making efficient use of booking systems 7. Working knowledge of medical terminology and read coding 8. Local knowledge of the healthcare system 9. Excellent written communication skills 10. Ability to work under pressure while maintaining a positive professional attitude 11. Ability to work as part of the team or independently
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Robin Lane Health & Wellbeing Centre
Address Robin Lane Health & Wellbeing Centre
Robin Lane
Pudsey
West Yorkshire
LS28 7DE
United Kingdom
Employer's website http://robinlanehealthandwellbeingcentre.com/ (Opens in a new tab)