Whoop

ashby

Senior Reliability Engineer @ Whoop

Boston, MAOnsiteFull-timePosted 8 days ago

Opens on ashby

About this role

RESPONSIBILITIES:

Own and drive reliability strategy across New Product Introduction (NPI), in-market monitoring (ORT/ Field Reliability), and continuous improvement initiatives, ensuring alignment with program risk and launch readiness

Define reliability requirements, targets, and validation strategies (e.g., DVT success criteria, AFR targets), ensuring products meet predictable launch outcomes and achieve reliability within defined thresholds

Identify, assess, and mitigate reliability risks early through structured methodologies (DFMEA, HALT, accelerated testing), achieving high coverage of critical failure modes prior to launch

Translate use cases and field conditions into system-level test strategy and execution plans (Test Protocols), ensuring no major unknown failure modes escape into market

Analyze reliability data to generate actionable insights (AFR, CoUR, TWR), influencing cross-functional decisions across design, manufacturing, and supply chain

Lead root cause investigations and corrective actions for test and field failures, driving resolution of top issues and enabling sustained product performance without regression

Partner with internal teams and external suppliers to standardize reliability practices, scale test capabilities, and ensure consistent execution across global partners

QUALIFICATIONS:

8+ years of experience successfully applying Design for Reliability (DfR) principles, preferably in high-volume consumer electronics or wearable/medical device environments

Bachelor's or Master’s degree in Mechanical Engineering, Materials Science, Reliability Engineering, or a related field

Strong understanding of reliability principles across electro-mechanical systems, including failure mechanisms in materials, components, and assemblies

Experience defining and executing reliability test strategies (HALT, HASS, ALT) and translating results into product and business decisions

Proficiency in statistical analysis, reliability modeling, and structured problem-solving methodologies for root cause identification

Demonstrated ability to influence cross-functional teams and drive alignment on risk-based decisions in fast-paced development environments

Experience working with global suppliers and manufacturing partners to improve product reliability and test consistency

Strong communication skills with the ability to clearly convey complex technical insights to diverse audiences

Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions

ASQ Certified Reliability Engineer (CRE) certification preferred

Skills

Hardware

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