About this role
What we will expect from you: •Provide an excellent experience with every customer interaction •Utilize strong communication and customer service skills to respond to customer inquiries •Consistently practice good judgment and problem solving skills when handle confidential information •Ability to manage difficult customer issues while working in a fast paced environment and handle pressure •Enjoy working alongside a great team! Job Requirements : •+5 years’ experience of customer service, especially international shipments and payment terms •Exceptional communications skills, both verbal and written •Proven success working in a fast past environment •Team Player •Strong Knowledge and use of Microsoft Excel, Word, and Outlook •Knowledge of SAP or other ERP •Problem solver •English and Swedish both verbal and written, other languages a bonus •Proven experience of working with Letter of Credit and other payment forms •Good understanding of international business •Associate Degree preferred PerkinElmer is now looking for Customer Service Representative As a key member of customer service team you will be responsible for providing superior customer service and support to our customers globally. What we will expect from you: •Provide an excellent experience with every customer interaction •Utilize strong communication and customer service skills to respond to customer inquiries •Consistently practice good judgment and problem solving skills when handle confidential information •Ability to manage difficult customer issues while working in a fast paced environment and handle pressure •Enjoy working alongside a great team! Job Requirements : •+5 years’ experience of customer service •Exceptional communications skills, both verbal and written •Proven success working in a fast past environment •Team Player •Strong Knowledge and use of Microsoft Excel, Word, and Outlook •Knowledge of SAP or other ERP •Problem solver •English and Swedish both verbal and written, other languages a bonus •Proven experience of working with Letter of Credit and other payment forms •Good understanding of international business •Associate Degree preferred What we offer: •Inspiring leadership and exceptional employees •Dynamic and innovative culture •Focus on career development •Collaborative and diverse environment Join us today to make a difference! Perten Instruments is a leading supplier of advanced analytical instruments to the food and agricultural industries. Perten solutions measure composition, test functionality, and monitor safety. They are used for ingredient screening, formulation, process monitoring, and final product quality control. They are placed in the field, at R&D facilities, in labs, at-line, and integrated into process systems. Most importantly for our customers, our tools help reduce waste and improve efficiencies. As a key business of PerkinElmer, Perten is based in Stockholm, Sweden and serves customers in over 100 countries. PerkinElmer is a global leader focused on innovating for a healthier world, with a dedicated team of 11,000 employees worldwide. PerkinElmer's innovative detection, imaging, informatics and service capabilities, combined with deep market knowledge and expertise, help customers gain earlier and more accurate insights to improve lives and the world around us.