About this role
The requirements: Completed professional training or 2 years prior experience in customer support or equivalent Desire and ability to interact directly with customers and carry out correspondences in a professional and courteous manner Very good Swedish and English language skills, written and verbal, another European language would be a plus Good computer and MS Office skills Ability to work under deadlines and interact with people at all levels We keep on growing. Grow with us! For the expansion of our team in Upplands-Vasby, Sweden we are in search of an engaged and competent person at the earliest possible date for the position of Customer Service Assistant (f/m) The Customer Service Assistant will be responsible for providing service excellence and supporting department objectives by entering and retrieving data through custom or other software, and supporting customer service initiatives. The role: Provides the best possible service and support to customers through mediums such as web, email, chat and fax Processes customer orders, quotes and other information by entering into company systems Researches and expedites customer requests Supports the local Service & Sales team, and provides support for other teams when needed Mouser Electronics, a subsidiary of TTI, Inc., is part of Warren Buffett's Berkshire Hathaway family of companies. Mouser is an award-winning authorized semiconductor and electronic component distributor, focused on the rapid introduction of new products and technologies to electronic design engineers and buyers. Mouser.com features more than 6 million products online from more than 600 manufacturers. Mouser publishes multiple catalogs per year providing designers with up-to-date data on the components now available for the next generation of electronic devices. Mouser ships globally to over 500,000 customers in 170 countries from its 492,000 sq. ft. state-of-the-art facility south of Dallas, Texas. For more information, visit: www.mouser.com .