About this role
Responsibilities: •Act as a mentor, coach and support to colleagues by sharing technical expertise •Participate as a critical contributor and subject matter expert to key projects and initiatives associated with deploying and securing Office 365 and EM+S •Develop, maintain and update governance documentation •Create and maintain PowerShell scripts used to manage\support the Office 365 environment •Partner with other workgroups for the integration of applications that support Office 365 solutions •Assist with troubleshooting complex technical issues experienced by internal and external customers •Perform application maintenance, e.g. system parameters, user permissions, etc. •Act as a quality assurance testing resource •Participate in data management and migration projects across the business •Perform integration architecture and infrastructure design activities •Prepare product decisions and initiate execution of product development •Administer functional and non-functional requirements •Safeguard the product design, integrations and architecture •Document and maintain product information Key Qualifications: •Education: Degree in Engineering or IT •IT Architecture experience (5+ years of experience) •Domain experience: working with Microsoft collaboration services •Experience in IT design, development and architecture as well as in Product Management Additional Requirements: •IT processes, tools and infrastructure knowledge •Knowledge sharing and collaboration skills Job Summary: Ericsson is utilizing Microsoft Office 365 (Office 365) in combination with other vendors tools to create a collaborative and productive digital working environment for the Ericsson workforce globally. We are now looking for an ICT Technical Product Manager to join our IT Productivity & Collaboration team and work with one of the largest enterprise deployments of Office 365 and Enterprise Mobility + Security suite with more than 100.000 users in over 180 countries. You should have experience of operating as a Global Admin in these environments administering both through web and PowerShell scripts. You understand the complexity of global enterprise environments, the technical challenges as well as regulations, compliance and legacy aspects. We have large focus on enterprise security and you will be a key player to continuously improve and remove cyber security threats. You will work in close collaboration with ICT Technical Product Managers, ICT Architects, ICT Delivery Managers and key stakeholders. Our team utilizes an agile working method were we jointly review what we need to do, log it and ensure traceability of everything we do. You will be a key part of our agile Office 365 board to take decision on how we shape our future together for our users’ experience. In this role you will report to the Head of IT Productivity & Collaboration, Emma Ruuth. Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics. Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.