About this role
We think you have; • Ability to prioritise requests and incidents, juggling the day-to-day needs & requests with project associated tasks • Experience of installing and supporting desktops • Strong communication skills • Excellent technical and troubleshooting skills • Broad knowledge of PC hardware, software and configuration • Any knowledge of GPOs, SCCM, Linux or Azure would be extremely advantageous We are looking for a creative and analytical IT Desktop Support to join our Engineering Support team to support our users, a.k.a. your friendly colleagues! This role will ideally suit someone with a good knowledge of infrastructure, across PC hardware, software and configuration, that’s looking to join a growing software solutions provider and expand their skills further. You will have a thirst for knowledge and a desire for continuous learning. Juggling requests through our ticketing system, in person and through project related activities, you will be in demand. You can also expect to spend around half of your time supporting users & setting up new PC’s/devices, and the other half working on projects including upgrades and cloud migration. You will also collaborate with our operations team in Isle of Man, as well as with our infrastructure team in Ipswich and Durban. Therefore, we believe you are a good communicator with a positive can-do attitude. Through our investment in collaboration and innovation we ensure the excellence of our product. With our current expansion into various markets and a host of opportunities in exploring new ideas and technologies, this is an exciting time to become part of our team in Stockholm. Working here means working in a young, dynamic and changing environment with innovative people who love what they do. We have a diverse and inclusive culture and we thus embrace the diverse set of experiences, backgrounds and perspectives our employees bring with them. We truly believe a diverse workforce is key for achieving an innovative, world-leading product that stands in the forefront of the sports betting industry.