About this role
Sandvik Mining and Rock Technology is a world-leading mining equipment manufacturer committed to offer highly optimized solutions designed to increase our customers’ productivity and profitability – while ensuring reliability, efficiency and safety, through high technology. Our Product Area Parts and Services provides the Sales Areas with aftermarket offerings and spare parts globally, and our Parts & Services Commercial Transformation team is responsible for the aftermarket sales development. Driving development initiatives, we have, among others, developed and implemented global, standardized processes and systems to optimize performance across all Sales Areas. To continue on this journey, we are now looking for a Sales Channel Automation and Optimization Specialist to join the Parts & Services Commercial Transformation team. We offer you the opportunity to further develop your expertise in business case development and process optimization, while building a global network with our stakeholders. The location for this position is Västberga or Sandviken. Your mission – Lead initiatives to drive sales channel efficiency and reduce manual workload In this position, your primary focus is to review and map out existing sales processes and performance, and to identify and develop more automated processes – enabling an increase in order and quotation process performance. You are responsible for reviewing and developing sales processes and strategies, and for developing a roadmap of efficient end-to-end sales processes across the organization, to optimize our time to delivery. By analyzing complex issues based on data requirements, business processes and critical feedback from key stakeholders, you advise on alternative business solutions. In addition to this, you also coordinate the demand management and the functional development of automation and optimization process steps. Mapping the current organizational situation, identifying future needs and creating solutions to help meet those needs are also important parts of your job. Furthermore, you implement effective communication networks between Sales Area Resources and Sales Channel Specialists, to facilitate knowledge sharing and identification of common areas of improvement. In this position, you report to the Sales Channel Process Owner, and international travel is a natural part of your job. Your character – An analytical system professional with excellent planning skills We are looking for someone within a commercial field or business administration, with focus on either marketing or eCommerce. You have at least five years’ experience working in eCommerce or a related field and you have demonstrated experience from successfully implementing process automation/optimization programs. You also have solid knowledge and understanding of Sandvik sales channel systems such as Aurora, Esker, Direct Connect and any CRM system. We place great value in your personal qualities in this recruitment, characterized by your excellent planning and analytical skills. As a strong communicator with great stakeholder management skills, you easily engage and motivate others to reach business goals and deliver against operational improvement programs. You also possess the ability to communicate complex concepts clearly and persuasively across different audiences and at varying levels of the organization. Being a role model for the organization, you have a high regard for safety and you lead by example to promote a safe and healthy workplace. At Sandvik, we strongly believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers. Recruiting Manager Christina Waliczek, Parts & Services Commercial Transformation Manager Application Send your application no later than September 25, 2018. Read more about Sandvik and apply at www.sandvik.se/career , Job ID: R0002973. Contact information For further information about this position, please contact: Kristoffer Åkerlund, Recruitment Specialist, +46 (0)26 261 325 Union contacts Per Hedman, Unionen, +46 (0)26 265 014 Rickard Andreasson, Akademikerföreningen, +46 (0)26 262 448 Anders Svedlund, Ledarna, +46 (0)26 262 341 For more information about the recruitment process, please contact HR Services, +46 (0)26 261 444. Prior to this recruitment, we have already decided on what advertising channels and marketing campaigns we wish to utilize. In light of this, we respectfully decline any contact with marketing or recruitment agencies regarding additional channels or campaigns. Sandvik is a high-tech and global engineering group offering products and services that enhance customer productivity, profitability and safety. We hold world-leading positions in selected areas – tools and tooling systems for metal cutting; equipment and tools, service and technical solutions for the mining and construction industries; products in advanced stainless steels and special alloys as well as products for industrial heating. In 2017, the Group had approximately 43,000 employees and sales of 91 billion SEK in more than 150 countries within continuing operations.