About this role
Sandvik Mining and Rock Technology is a world-leading mining equipment manufacturer committed to offer highly optimized solutions designed to increase our customers’ productivity and profitability – while ensuring reliability, efficiency and safety, through high technology. Our Product Area Parts and Services provides the Sales Areas with aftermarket offerings and spare parts globally, and our Parts & Services Commercial Transformation team is responsible for the aftermarket sales development. Driving development initiatives, we have, among others, developed and implemented global, standardized processes and systems to optimize performance across all Sales Areas. To continue on this journey, we are now looking for a Commercial Training Manager to join our Transformation team, working with commercial training development. With us, you get to be part of a leading business group, develop your skills and broaden your experience in a global business environment. The location for this position is Sandviken. Your mission – To actively map and initiate training actions to future proof our Sales organization As Commercial Training Manager, you are responsible for developing and executing sales-facing training programs, ensuring frontline sales channels have the skills, knowledge, tools and resources they need to achieve proactive and value-added sales excellence. Together with other resources within the department, you review existing skills sets and competencies for order desk employees in regional Sales Areas. You identify knowledge and skill requirements and initiate relevant trainings in cooperation with local HR organizations and Sandvik Competence Development to maximize training programs and enable a consistent training process. As you contribute to the ongoing success of the organization, you also develop a coaching and reinforcement program for the sales managers. You evaluate existing courses and sales training programs and initiatives and you make recommendations for improvement in order to maximize the value of the programs to the Sales organization. Furthermore, you develop a roadmap to transform sales staff to become experts and digital champions. In this position, you report to the Parts & Services Commercial Transformation Manager, and international travel is a natural part of your job. Your character – A networking professional with eyes set on operational excellence We are looking for someone with a diploma or degree in Marketing, Business, HR or Administration, and project management qualification or relevant experience. You have at least five years’ experience from training and training program development and implementation of sales training, along with a background as coach or trainer within a relevant field. Additionally, you also have at least three years’ experience from working with training needs assessment, instructional design, and program evaluation. You also have demonstrated knowledge of Training Tools, their functionality, development and implementation. Operational experience in design and implementation of non-technical programs is also necessary to succeed. Extensive knowledge of CRM system and eBusiness applications, such as Document Scanning, Direct Connect and eBusiness are also needed, as are Microsoft tools such as Excel, Projects, PowerPoint, Word, Access and Visio. Lastly, as we operate in an international setting, you both speak and write in fluent English. We place great value on your personal qualities in this recruitment, characterized by your strong interpersonal skills and the ability to train and develop others from all functions and at all levels of the organization. We also value your high customer focus and service talent, and you can work independently without close supervision. At Sandvik, we strongly believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers. Recruiting Manager Christina Waliczek, Parts & Services Commercial Transformation Manager Application Send your application no later than September 25, 2018. Read more about Sandvik and apply at www.sandvik.se/career , Job ID: R0003036. Contact information For further information about this position, please contact: Kristoffer Åkerlund, Recruitment Specialist, +46 (0)26 261 325 Union contacts Per Hedman, Unionen, +46 (0)26 265 014 Rickard Andreasson, Akademikerföreningen, +46 (0)26 262 448 Anders Svedlund, Ledarna, +46 (0)26 262 341 For more information about the recruitment process, please contact HR Services, +46 (0)26 261 444. Recruitment Specialist Kristoffer Åkerlund Prior to this recruitment, we have already decided on what advertising channels and marketing campaigns we wish to utilize. In light of this, we respectfully decline any contact with marketing or recruitment agencies regarding additional channels or campaigns. Sandvik is a high-tech and global engineering group offering products and services that enhance customer productivity, profitability and safety. We hold world-leading positions in selected areas – tools and tooling systems for metal cutting; equipment and tools, service and technical solutions for the mining and construction industries; products in advanced stainless steels and special alloys as well as products for industrial heating. In 2017, the Group had approximately 43,000 employees and sales of 91 billion SEK in more than 150 countries within continuing operations.