About this role
BAYADA is seeking a confident, solutions-oriented Client Services Manager for our Blue Bell, PA Habilitation Office.
This role is ideal for someone who can think independently and lead with sound judgment in a fast-paced environment. We are looking for a strong operator who knows how to solve problems, hold boundaries, and keep services moving forward.
Responsibilities
Coordinate day-to-day client services and staffing needs
Manage urgent scheduling issues and changes in the field
Partner with office and field teams to support high-quality service delivery
Build strong relationships with clients, families, staff, and community partners
Monitor caseload performance, authorizations, and key operational metrics
Address challenges directly, make decisions independently, and drive solutions
Qualifications
Bachelor’s degree
Strong communication, judgment, and decision-making skills
Experience in service coordination, staffing, operations, healthcare, home care, or another fast-paced people-focused setting preferred
IDD experience preferred, but not required
Supervisory or leadership experience is a plus
Strong computer skills required
What sets the right candidate apart
Teachable and open to feedback
Able to operate independently without constant direction
Calm under pressure and effective in difficult situations
Focused on accountability, problem-solving, and follow-through
Why BAYADA
Weekly pay
Monday-Friday schedule
Strong local office culture
Growth opportunities
The support of a mission-driven organization built on compassion, excellence, and reliability
If you’re a strong communicator and problem solver who wants to grow into a meaningful leadership role, we’d love to connect.
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.