About this role
Competences: Pedagogical education is beneficial Sales education and/or actual sales experience is strongly preferred Excellent communication, presentation and public speaking skills are required Strong communication skills in English, both verbally and in writing are required; competence with other languages are enhances qualification and is very welcome Respect for and acceptance for other cultures is absolutely necessary Good adaptability and willingness to work independently and in a group Strong capability to combine creativity with implementation Working place Belley (FRA) – Eskilstuna (SWE) – Hameln (GER) – Konz (GER) –Shippensburg (PA-USA) Relocation support package may be proposed. For more information please contact: Arnaud Bernard, Manager Sales Solutions Training, +46 16 5414549 To develop and deliver competence is not just a job; it should also be a personal passion. By joining a team which shares this same passion for teaching, you will become responsible to develop training material suitable for delivery to our worldwide dealer sales personnel. Creativity and uncompromised willingness to share ideas are at the heart of this position. In addition to this compulsory level of behaviour, you must be capable to use your previous sales experience to optimize the effectiveness of your training. Our common objective is to instruct the participants about the methods and the knowledge needed to improve the Volvo CE’s business, dealer’s business as well as our business. In this position you will serve the function of a generalist. You will be responsible to develop training materials for a comprehensive portfolio of Volvo Construction Equipment products. You will not be restricted to developing training materials for a singular product. You will regularly collaborate with the CD department’s senior trainers who are product specialists and subject matter experts. You will receive benefit from their knowledge and experience which will enable you to grow in your own role. You will collaborate with another team member already serving in this generalist role. A team leader will provide you with guidance. Your Competence Development department manager will secure that your professional development is supported. This team called Competence Development Sales Solutions, here after referred to using the abbreviation CD. This position is a Global position. A Global Trainer is responsible to develop material which will satisfy the differing needs of the Volvo channel of distribution worldwide, as well as the specific need within each of the Volvo CE Regions. An essential element of this job is a capacity to understand the different cultures within the Volvo CE Regions and an ability to use this understanding to incorporate Volvo customer values into your material and your methods of instruction. Main tasks: Develop Training Course objectives and content in cooperation with regional key trainers Within your area of responsibility, deliver applicable global courses to regional trainers and product specialists/product managers Deliver training courses to dealer personnel on behalf of the regions, according to the agreed and established process Deliver other types of training to regional staff based on decisions taken in Operational Forums Lead CD program study projects Responsibilities: Develop new courses; maintain existing courses according to the maintenance process Be the contact inside Volvo CE concerning training questions regarding CD Sales Solutions Communication with external and internal stakeholders Collect, coordinate and provide all information on the CD course schedule, resource planning, program status, planned changes, risks, etc. Ensure that all relevant information is available and documents are created and updated for each project phase Determine, prioritize and document changes in CD courses projects Ensure that all projects are delivered on-time and within scope by creating and maintaining timetable for CD courses projects in coordination with stakeholders (managers, trainers, media developers as well as internal and external suppliers) Take responsibility for the quality of the programs created according to current CD standards Be the coordinator for CD project meetings The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta. With Volvo Construction Equipment, one of the world’s leading providers of products and services to the construction industry under the brands Volvo, SDLG and Terex Trucks, you will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.