About this role
Who are you? Are you a motivated person, triggered by continuously improvements and achievements? Do you enjoy working in an international environment with diversity and inclusiveness? Do you have passion for developing efficient processes and support business growth and customer satisfaction? Experience and key skills Commercial understanding and interest Positive attitude and Service minded Achievement driven, ability to drive for result Flexible mindset Experienced and effective in working on individual assignments as well as team environments Excellent relationship management skills, establishing and developing strong collaboration with stakeholders in a cross functional organization Holistic view Knowledge in aftermarket logistics University degree in relevant area Change management skills with a natural attitude for continuous improvements Who are we? Customer Solutions is responsible for Services such as Attachments, Spare Parts, Service agreements and other products that will improve customer business. Global Attachments is responsible for driving sales and managing logistic flows for current product portfolio, and we support the Sales Regions to increase attachments sales volumes, margins and installation rates. We are also a major stakeholder in the long term strategy development and execute on the agreed attachment project portfolio. As a member of Global Attachments team, you will actively contribute to the development and execution of the Attachments business operational and strategic initiatives. The Business Support function within Global Attachments has the ownership of the attachments business processes and has an important role in driving process development and initiatives to support the business growth. Job description: As a Business Process Developer you are working with business development and supporting Global Attachments in decisions regarding concepts, initiatives and strategies. You drive and participate in improvement initiatives and business development projects. Main Tasks / Responsibilities You will be the process owner for several of the key processes within the attachments area. As process owner you will be responsible for process development and manage that our processes are efficient, well known and supporting the business. Manage assigned initiatives and drive for continuous business development improvements within Global attachments Drive and identify logistic development initiatives; like APS (loose attachments) expansion , drive roll out concepts to improve attachment lead time and cost, define best locations for APS hubs per region to enable higher availability and shorter lead time for the complete attachments sales (factory fit and loose fit) For further information, please contact: Carolina Flood, Manager Global Attachments Business Support +46 70 003 4670 Union contacts: Akademikerna Hanna Börjesson +46 16 541 46 79 Unionen John Sjöberg +46 16 541 89 97 The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta. With Volvo Construction Equipment, one of the world’s leading providers of products and services to the construction industry under the brands Volvo, SDLG and Terex Trucks, you will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.