About this role
Sandvik Mining and Rock Technology is a world-leading mining equipment manufacturer committed to offer highly optimized solutions designed to increase our customers’ productivity and profitability – while ensuring reliability, efficiency and safety, through high technology. Our Product Area Parts and Services provides the Sales Areas with aftermarket offerings and spare parts globally, and our Parts & Services Commercial Transformation team is responsible for the aftermarket sales development. Driving development initiatives, we have, among others, developed and implemented global, standardized processes and systems to optimize performance across all Sales Areas. To continue on this journey, we are now looking for an experienced Project Manager to join our Parts & Services Commercial Transformation team to plan, execute and deliver eCommerce projects. We offer you an exciting role, where you get to contribute to shaping our as well as your own future success within a global organization with lots of stakeholder interaction. The location for this position is Sandviken. Your mission – Successfully drive eCommerce initiatives to optimize performance and usability In this position, you are overall responsible for project managing our Direct Connect sales channel implementation and other eCommerce initiatives, including scope definition with customers, and for driving deployment through to implementation – ensuring all project deliverables are completed on time. You also coordinate projects integrated into My Sandvik, where you design, plan and facilitate workshops to support the design and deployment process for the future end-to-end digital sales and customer service experiences. You are the single point of contact for project stakeholders, ensuring satisfaction and engagement with the eCommerce program. You facilitate open communication and discussion, and you use feedback as a key tool to asses and promote understanding and readiness to adopt new digital ways of working. Furthermore, you monitor solutions on our daily operations, service level agreements and response time achievements, and you actively work to continuously improve our ways of working and prevent any future issues rising from project implementations. As eCommerce System Project Manager, you report directly to the eBusiness System and Process Owner, and international travel is a natural part of your job. Your character – A business-minded digital project manager who successfully drive innovation We are looking for someone with a degree in the Digital Marketing or eCommerce Business Management field, combined with a project management qualification. You have at least three years’ experience from project management in an IT environment and in eCommerce delivery. You have a solid background of managing digital transformation projects and leading business change in a global environment. We also believe your professional eCommerce and/or database knowledge, along with knowledge of IT systems and processes, are a great asset to us. As we operate in an international setting, you need to both speak and write in fluent English. We place great value on your personal qualities in this recruitment, characterized by your ability to provide innovative solutions to complex problems. We further admire your analytical skills, your strong business acumen and your structured way of working. With excellent communication and stakeholder management skills, you easily connect with stakeholders on all levels, and we admire your ability to gather people together to work towards a common goal. Being a great role-model for the people around you, you have a high regard for safety and lead by example to promote a safe and healthy workplace. At Sandvik, we strongly believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers. Recruiting Manager Christina Waliczek, Parts & Services Commercial Transformation Manager Application Send your application no later than September 25, 2018. Read more about Sandvik and apply at www.sandvik.se/career , Job ID: R0002981. Contact information For further information about this position, please contact: Kristoffer Åkerlund, Recruitment Specialist, +46 (0)26 261 325 Union contacts Per Hedman, Unionen, +46 (0)26 265 014 Rickard Andreasson, Akademikerföreningen, +46 (0)26 262 448 Anders Svedlund, Ledarna, +46 (0)26 262 341 For more information about the recruitment process, please contact HR Services, +46 (0)26 261 444. Recruitment Specialist Kristoffer Åkerlund Prior to this recruitment, we have already decided on what advertising channels and marketing campaigns we wish to utilize. In light of this, we respectfully decline any contact with marketing or recruitment agencies regarding additional channels or campaigns. Sandvik is a high-tech and global engineering group offering products and services that enhance customer productivity, profitability and safety. We hold world-leading positions in selected areas – tools and tooling systems for metal cutting; equipment and tools, service and technical solutions for the mining and construction industries; products in advanced stainless steels and special alloys as well as products for industrial heating. In 2017, the Group had approximately 43,000 employees and sales of 91 billion SEK in more than 150 countries within continuing operations.