About this role
Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.
Spreetail is seeking an Outbound & Fulfillment Operations SME to join our Platform Services team. This role owns the fulfillment operations side of PS brand support, focusing on outbound accuracy, WIS/WQS exception management, fulfillment process improvement, and operational root cause analysis across the FC network. The SME will partner closely with fulfillment centers, Marketplace Operations, and Account Managers to identify systemic issues, improve shipping accuracy, and drive operational accountability. Success in this role requires strong analytical instincts, deep fulfillment operations knowledge, and the ability to proactively solve complex operational problems while communicating clearly across both warehouse and business teams.