About this role
Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com. An Account Manager is responsible for ensuring that clients using the company's logistics services are satisfied and achieve their desired outcomes. This role involves a combination of customer service, account management, and logistics operations to maintain high levels of client satisfaction and retention. The specialist acts as a bridge between the clients and the company's operations, ensuring smooth communication and effective problem-solving. This role must have the ability to speak English and Mandarin to better serve the clients we work with heavily.