About this role
Supporting People on Probation Navigator
Location: Norwich
Salary: £26,000 per annum
Vacancy Type: Permanent
About The Role
Could you help someone believe their future can be different from their past?
Join Forward Trust as a Supporting People on Probation Navigator in Norwich, working full time, 35 hours per week, supporting people to rebuild their lives and move forward from offending. This is a rewarding, people-focused role where no two days are the same, and where the work you do genuinely changes lives.
We’re looking for compassionate, motivated people who believe that another life is possible. You may have experience in probation, prisons, policing, courts, education, health, social care or psychology. Or perhaps you bring transferable life skills, coaching experience, counselling knowledge, fostering experience, or simply a natural ability to connect with people.
What matters most is your ability to build trust, inspire change, and support people to see a future beyond their past.
What the role looks like
You could be:
Delivering 1:1 support sessionsFacilitating creative or group-based interventionsSupporting someone preparing for release from prisonHelping Service Users rebuild family relationshipsEncouraging wellbeing through community projects or activitiesWorking closely with Probation Practitioners to create action plansKeeping accurate records and safeguarding vulnerable adults One day you might be supporting someone at a probation appointment, the next facilitating a group activity or helping someone attend their first GP appointment in years.
What we’re looking for
We want people who are:
Passionate about helping others change their livesGreat at building rapport and professional relationshipsConfident working independently and as part of a teamOrganised, reliable and able to maintain accurate recordsCreative, adaptable and proactiveComfortable delivering both 1:1 and group interventionsMotivated to achieve high standards and positive outcomes You’ll become part of a passionate national team delivering life-changing rehabilitative services across the UK. Around 30% of our staff have lived experience of addiction or offending, because we know recovery and change are possible.
If you want a career with purpose, challenge and real human impact, we’d love to hear from you.
All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6- 16 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.
Please note if you have lived overseas within the last 5 years then checks may take longer.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
Flexible workingTraining and development opportunitiesBHSF Cashback Scheme (optional)Season Ticket Loan SchemeCycle to work schemeCrisis Loan SchemeElectric Car Scheme3 x Wellbeing Days (pro rata'd for part time employees)Access to Blue Light Card25 days (rising to 30 with length of service) Annual Leave plus Bank HolidaysContributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafterDeath in Service Payment (2x annual salary)Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.