About this role
Skills and requirements Higher education degree or comparable Service minded, motivated and determined to reach agreed objectives Ability to work independently, to take initiatives and to drive changes Good communication skills, both written and spoken Accurate in administrative work and comfortable with multitasking Fluent in English and Swedish. Additional languages and more advanced cultural knowledge and are both considered an asset Eager to continuously learn and grow within your job Good knowledge of Microsoft Office and ability to quickly learn new systems As an Order support you will be responsible for supporting and assisting the dealer network and market companies with order planning. You are in daily contact with people from different cultures and organizations. Good communication skills, an open and positive mindset and a strong customer focus is what makes you perfect for our team. Key Responsibilities Act as an interface between the market and the factory when working proactively with the optimizing order book You are in daily contact with the dealer network and market company Support the program planning process Handle specification deviation claims Improve the order to delivery process together with the markets Assist the dealer in using sales and order systems You are the contact person to inform about production capacity and delivery lead-time What we can offer you Work in a multicultural environment where you get to work with contacts from around the world Multinational and state of the art technical environment An attractive location within the Volvo Group A sustainable organization with continuous personal development The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta. The Volvo Trucks brand has been built up over decades and enjoys a solid position worldwide. It is one of the world’s best known and respected brands within the commercial vehicle industry. It is associated with the core values quality, safety and environmental care. With Volvo Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.