About this role
Competencies and personal skills required Commercially oriented with a service attitude and strong customer focus Good communications/presentation skills to build trust in the interaction with customers and dealers Strong analytical skills and a business mind-set Result oriented and structured Flexible and with a positive attitude towards change Fluent in Swedish & English language Good Truck and Service knowledge is an advantage but not a prerequisite University degree in engineering or business or equivalent experience Do you want to contribute to the success of our larger customers? Within Market Sweden, the Uptime & Service Sales function is responsible for uptime offers and for service sales including the sales of service contracts through the two sales channels, dealers and fleet sales. Reinforcement is now needed within the area of Service Contract Fleet Sales. Service Contract sales is a strategically important area for Volvo Trucks and market Sweden in order to secure customer satisfaction and customer loyalty. Working within the Uptime & Service Sales function, means working in a challenging, changing and truly commercial environment with close contact with customers and colleagues within the service market as well as within sales. Purpose of the job To manage and develop the Service Contract Fleet portfolio in Sweden Key responsibilities Be the main interface for selected Fleet customers regarding Service Contract solutions Develop the Service Contract offer for Fleet Sales customers in accordance with customer demands and market strategy Make service contract quotations for Fleet Sales customers in connection with vehicle sales and financing but also as separate customized offers Take part in promotional activities such as customer and dealer events Secure information and knowledge regarding Fleet Sales Service Contracts in the dealer network Be responsible for business analysis of the Service Contract Fleet Sales portfolio, reporting and follow up Be the main interface to Volvo Financial Services Fleet Sales and administration teams Represent service market as an active part of commercial crew teams for fleet customers Maintaining a close cooperation with internal functions within the service market and vehicle sales area For further information about the position, please contact Helena Sundqvist, Uptime & Service Sales Manager, +46 31 322 14 81 Ola Göransson, HR Manager, +46 31 323 8067 The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta. The Volvo Trucks brand has been built up over decades and enjoys a solid position worldwide. It is one of the world’s best known and respected brands within the commercial vehicle industry. It is associated with the core values quality, safety and environmental care. With Volvo Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.