About this role
Job SummaryThe United States Attorney's Office for the Eastern District of Pennsylvania's mission is to investigate, prosecute and deter violations of federal statutes, enforce and represent the interests of the United States in civil litigation, uphold civil, constitutional and victims' rights, and foster partnerships with other federal, state and local government agencies and community groups. This position is also being announced to all US Citizens and Nationals under 26-PAE-12962204-DE.
QualificationsMINIMUM QUALIFICATIONS: To be considered minimally qualified for this position, you must demonstrate that you have the required basic requirement and specialized experience for the respective grade level in which you are applying: To qualify at the GS-14 level, you must possess: Basic Requirement: You must have IT-related experience demonstrating each of the following four competencies: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail; 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; and 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Specialized Experience: At least one (1) year of specialized experience equivalent to the GS-13 level in the Federal service (obtained in either the public or private sectors) performing (4) of the (6) duties listed below: Overseeing Information Technology Network Systems, Telecommunications Administration, Systems Security, Intranet-Internet functions, Customer Support, Records Management, Policy, and the long- and short-range planning of information management services to support office needs; Directing a Litigation Support Program to include planning, creating, and coordinating litigation support services, trial preparation, and courtroom presentations in response to customer requests; Managing an Information Technology Program, including testing, quality assurance, configuration, installation, implementation, maintenance, and management of networked systems used for the transmission of information in data, voice, and video formats; Overseeing Records Management Operations that develop systems, standards, and procedures to promote efficiency and effectiveness while complying with federal record guidelines; Monitoring the status of Information Technology Operating Systems to evaluate quality of performance; and/or Providing project management, program analysis, technical guidance, and recommendations to senior management and technical specialists on a wide range of complex Information Technology issues. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. If your resume does not support your questionnaire answers, we will not allow credit for your response(s). For more information on the qualifications for this position, click here. TIME-IN-GRADE REQUIREMENTS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-13 is required to meet the time-in-grade requirements for the GS-14 level. You must submit your SF-50 that shows Time-in-Grade eligibility and reflects your title, series, and grade. No award SF-50 will be accepted; recommended SF-50s include promotions and step increases (within grade increases).
Major DutiesThis Supervisory Information Technology Specialist provides database, network/telecommunications, systems security, system analysis, and user/customer support for the entire USAO-PAE. If selected for this position, you will join a well-respected team that is responsible for providing Supervisory Information Technology Specialist support in the U.S. Attorney's Office, Eastern District of Pennsylvania, located in Philadelphia, Pennsylvania, focusing in the areas of supervision, management of network, management information, telecommunication, internet, litigation management systems and services, systems security, and customer support. Typical work assignments will include: Supervising and leading a team of IT and Records Management staff responsible for network services, management information systems, telecommunications, internet services, and litigation support systems. Providing senior technical leadership and strategic guidance to ensure the effective delivery of high-quality IT and Records Management services, including litigation support tools, office automation solutions, network integration, telecommunications, and video conferencing. Developing and managing annual, multi-year, and long-term work plans, schedules, and priorities to align IT and Records Management operations with organizational goals. Ensuring the availability, reliability, security, and efficiency of all IT and Records Management systems through proactive oversight and performance management. Overseeing the analysis, design, development, and implementation of information systems while directing comprehensive information security programs to protect the confidentiality, integrity, and availability of systems, networks, and data.