About this role
Job SummaryThe United States Capitol Police (USCP) safeguards the Congress, Members of Congress, employees, visitors, and Congressional buildings and grounds from crime, disruption, and terrorism. We protect and secure Congress so it can fulfill its constitutional and legislative responsibilities in a safe, secure and open environment.
QualificationsIn order to qualify, you must meet the education and/or experience requirements described below. For the CP-04 level you must have one year (52 weeks) of specialized experience equivalent to the CP-03/GS-05 receiving and processing documents and data/statistical information in accordance with established procedures; reviewing documents and reports for completeness and entering information into an automated tracking system; researching information from various sources and communicating results to Specialists; or similar administrative experience. For the CP-05 level you must have one year (52 weeks) of specialized experience equivalent to the CP-04/GS-06 receiving and processing documents and data/statistical information in accordance with established procedures; reviewing documents and reports for completeness and entering information into an automated tracking system; assisting in the development and/or implementation of clerical or administrative processes for application within a unit or subdivision; and selecting, evaluating and arranging information from files and other sources for use by others in completing larger reports and projects; or similar administrative experience. For the CP-06 level, you must have one year (52 weeks) of specialized experience equivalent to the CP-05/GS-07 developing and implementing administrative procedures and general policies; analyzing and interpreting information related to administrative functions; entering, updating, and managing data across various systems while addressing and correcting any errors or inconsistencies; completing basic financial tasks in support of the budget process; and independently completing reports and projects for the organization. All eligibility requirements must be met by the closing date of the vacancy announcement. (Information on Qualification & Education is located at the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/)
Major DutiesThis position is located in the Uniformed Services Bureau, United States Capitol Police (USCP). Serves as an Operations Support Assistant at the Division level within a Bureau or an Office. Performs a broad range of technical and administrative office support work and services to support sworn and civilian staff. Provides human resources support services, automation/computer support, records maintenance, report/information consolidation and similar functions. Performs a range of support operational activities including monitoring and analyzing workflow issues and projects in consultation with supervisors and/or senior officials. Due to the nature of a police force and emergency operations, civilians may be called upon to perform emergency operations duties outside the realm of their expertise. Other duties as assigned may vary significantly from the primary duties of the position, and the incumbent as a Federal law enforcement agency employee must be fully aware of this possibility. Establishes effective working relationships with officials, officers, and civilian personnel. Actively assist officers with various administrative requests. Fields phone calls from other divisions, agencies, vendors, and the public. Utilizes personal computer/office automation systems including word processing, database management, spreadsheets, and/or other software packages to prepare reports, graphs, charts, etc. Reviews documents for grammar, format, and spelling. Reads incoming correspondence, publications, regulations, court notifications and subpoenas, and directives that may affect the organization and assigned officers. Organizes and maintain office files and prepare older files for digital archiving. Prepares, maintains, and certifies automated Time and Attendance reports and monitors leave balances using the Workbrain system. Provides assistance and/or information to officials and officers with overtime requests, leave requests, Family and Medical Leave Act (FMLA) applications, Paid Parental applications, pay certification, payroll corrections, workers' compensation paperwork, requests for advance leave, requests for leave without pay, and similar services as requested. Serves as the organization's liaison for office support services. Organizes and maintains office files, records, manuals, and related materials in accordance with established policies and procedures. Plans and coordinates extensive office support services for specialized or unique program or office needs. Responds to inquiries and requests for assistance on administrative problems. Maintains procurement files and databases in accordance with Federal regulations and agency directives. Establishes control records on incoming correspondence and action documents, following up on work in progress to ensure timely action. Reads incoming correspondence, publications, regulations, court notifications and subpoenas, and directives that may affect the organization and assigned officers. Uses a database to obtain a document tracking number to log out documents to various offices. Assists in the preparation of requests for procurement, training, travel authorizations, travel vouchers, reimbursements, and other forms as needed, using applicable automated systems.RequirementsYou must be a U.S. citizen. Successful completion of a background investigation is required. Must complete a one-year probationary period.