About this role
Salary:
Full time starting salary is normally in the range £29,647 to £30,554, with potential progression once in post to £35,388, pro rata for a job share.
Hours:
Part Time, Job Share, 17.5 hours per week over 2.5 days
Role Summary
The post holder will work within the International Student Team (IST) and be part of a team that deals with the provision of a broad range of support to staff and international students at the University of Birmingham. Given statutory implications, the primary purpose of the post is to ensure that the University and its international applicants/students remain compliant with Student Sponsor Duties and Immigration Rules.
To promote and assist in meeting objectives related to the pre-sessional student experience and work closely with Birmingham International Academy. The post holder will proactively assist in the planning and delivery of activities pre-arrival and arrival support, and in-country visa extension activity on campus. Activities will be delivered in a manner that is in accordance with The Immigration Advice Authority (IAA) and that support institutional reputation and the University’s status as a Home Office Student Sponsor.
The post-holder will proactively participate in enhancing and developing a positive ‘Birmingham Experience.’
Main Duties
To support pre-arrival activity including liaising with Student Recruitment and provision of appropriate information to applicants and students including visa support outside the UK and preparation for visa processes in the UK. To support Student Recruitment through participation in workshops, webinars and events, and in activities engaging with applicants overseas. Assist in the preparation of relevant pre-arrival literature and communications using internal IT systems.
Person Specification
Educated to A Level or hold an equivalent professional qualification and have significant experience in a similar role or be able to demonstrate substantial relevant experience such that the tasks outlined in the job description can be conducted effectively.
Ability to undertake training to acquire knowledge of the Immigration Rules and Home Office Guidance, particularly in relation to students.
Demonstrable experience of meeting operational requirements, with excellent planning and organisational skills.
Significant experience of delivering office administrative processes.
Experience in supporting staff in training and development activities.
Excellent communication skills with the ability to present information clearly and explain complex issues to a range of audiences with varying levels of understanding.
Excellent attention to detail.
Experience of working in a customer focused environment and delivering exceptional customer service.
Sound analytical, creative and pragmatic problem-solving skills with a high level of professional judgement, diplomacy, cultural awareness and sensitivity.
Informal enquiries can be made to Nazia Shamahoon (Interim Head of the International Student Team), email: [email protected]
To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button above.
Valuing excellence, sustaining investment
We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working