About this role
• Lead the development of account plans with the customer thru true relationship building. Work closely with a broad internal team on a seasonal business plan based on financial planning, sell-thru, account specific objectives (financial and category), and an understanding of the retailer’s & BIG consumer base. • Work on seasonal assortments for your category and apply all your sales skill during alignment meetings with the account. Create a clear bottom up plan in sync with your counterparts. • Work in close alignment with the sales and your counterparts in the account team to achieve the best possible result for both the account and ML. • Manage the marketplace by ensuring best presentation of stories and product to our best customers at the appropriate time. Work closely with category teams, planning and account team on directed door level assortment plans that contribute to a differentiated consumer experience. • Ensure appropriate seasonal product flow by category and by month, to optimize account opportunities. Work with account buyer and planner to ensure market and customer capacities are met. Manage, with planner, the customer inventory position based on seasonal targets and sell-thru objectives. • Establish and maintain timely, consistent, and positive external and internal relationships. Provide exceptional customer service by developing and maintaining strong relationships with key customer personnel at all levels of the customer’s business. • Responsible for developing new strategic alliances with key customers • Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships • Support and/or participate in management team negotiations on difficult and or critical business matters, through interaction with senior and executive level managers both internally and externally • Initiate projects to improve and/or extend the value proposition to existing customers, linking them more firmly to flex • Generate / Qualify new business leads and customers as well as increase revenues by expanding upon goods and services produced and provided for existing customers • Plan and prioritize personal sales activities and customer/ prospective customer contacts towards achieving agreed business aims, including costs and sales • Recognize and develop talent as a key element of executing operational business plans