About this role
Nedan är arbetsuppgifterna. *** DOCK Svenska måste vara modersmål eller flytande *** * Basic MAC OS/WIN OS skills * Support of administrative activities and tasks * Support project work to develop technical solutions (for example rollout) * Perform install and configuration activities and tasks of system components and complex networks * Support Clients in second level support and day by day business * Perform analysis and solutions of incidents in day by day business * Report and present progress of project work (effort, status, meetings etc.) to project leads * Working hours: 09:00 – 18:00 local time (Local Bank Holidays are excluded) * Fluent local language * Good English skills in reading, writing and speaking. All communication including emails and calls must be done in English. * Break & Fix Activities: Software Defects, General Software Support, Hardware Defects * IMAC/D: IMAC Execution, Pre-delivery preparation, Build, Install, Move, Hardware Add, Software Add, Hardware Change, Software Change, Refresh, Cascade (removing of a system unit and installation at a different end user).